Game of Thrones User Reviews

Reviews Summary

Top reviews

AMAZING

Cod mobile and this is par in my opinion download ittttt ur bank account will be a bit more sadder but your happiness will be 100% better

DJs

Pay to win

Response from developer

Hi! Thanks for your review concerning our game. We will continue to work on ways to improve it for your optimized game experience. If you need assistance with any game-related concerns, you can contact our Player Support Team at https://zynga.support/GOTLContactSupport . Please include your Player ID when contacting us. Thank you!

Money grab

The game is just a money grab. Can’t progress without paying for the CHANCE to upgrade characters, equipment, etc.
While playing there will suddenly be a huge chasm in the difference of difficultly in levels and “might” required to progress. I’ve been stuck on the same level for weeks.

Additionally, there is no way to opt of raids. Sorry, I’m not paying money to buy resources when they can quite literally be stolen from me. During raids I noticed there seem to be a lot of accounts with the name of minor (forgettable) characters from the show with a bunch of numbers behind it. Suspicious, at least, it is to me.
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Response from developer

Hi, sorry to hear about your experience. Rest assured, we are actively working to enhance the game for the better. If you need assistance with any game-related concerns, you can contact our Player Support Team at https://zynga.support/GOTLContactSupport . Please also include your Player ID when contacting us. Thanks for your time.

fun

really fun i love the auto mode but i wish there was a way to recycle heros so i can get my resources back.
edit: i’ve played the game every day since it came out and have not spent a single dollar. pretty fun sometimes gets a bit stale but the challenges are fun and have decent rewards! still really wish there was a way to recycle heros to get resources back 😔
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Response from developer

Hi. Thank you for the rating. We constantly update the game to make it better and we appreciate your feedback and suggestion. For game-related issues, please reach out to our Player Support Team: https://zynga.support/GOTLContactSupport and provide your Player ID: https://zynga.support/GOTLPlayerID for assistance. Thank you for playing.

Nice

Great game, just wish there was more levels and the rotation of characters to collect where better, I have loads of tokens saved but haven’t spent them as the rotation of characters to try to get haven’t been good enough to spend my tokens

Response from developer

Hi, Thank you for the rating and for taking the time to leave us this note. If you have game concerns, please contact our Player Support Team: https://zynga.support/GOTLContactSupport and provide your Player ID: https://zynga.support/GOTLPlayerID for assistance. Thank you for playi

Customer Support is awful

Our alliance leader has been inactive for 32 days. I submitted a ticket 2 days ago (when it was 30days) asking for the leader to be removed.

They said “must exceed 30 days”. Ugh. Fine.

Next day, with a screenshot showing 31d inactive I resubmit the ticket and get the same copy/paste response! “Must exceed 30d”.

I’ve now submitted a third ticket, with a screenshot of 32d. Let’s see how this goes.

C’mon Zygna, do better. The game is fun. Don’t spoil it by giving awful customer support.
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Response from developer

Hi, We're sorry to hear you had a bad experience with our support. Please be assured that we will review the situation and take all necessary measures to enhance our processes so that we can better serve your needs and ensure your complete satisfaction.

Do not download

The only thing good about this game is that they have the rights to use the world of GoT, lucky for them...

Response from developer

Hi, I'm sorry to hear you feel this way. We will continue to make improvements to the game, which we hope will make it more enjoyable for you to play. Thank you for your honest review, and have a nice day.

Boring

Probably the most boring game I have ever played. Match gems, kill the same enemies, never die, repeat. A complete waste of time.

Response from developer

Hi, we appreciate the time you have taken to share your feedback about the game. We are always collecting user feedback and emails that we can apply with updates. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.

Lost account

So I enjoyed playing this game with my wife daily and played every event and even put a small amount of cash In the game. So during one of the events recently I noticed that you could replay the event and keep gathering summon stones. I was like cool they are allowing people to get more stones during it. So I spent a whole day on the game playing g and gathering. Next day I log on and it told me that my account was banned for breach of the policy. Went to the Facebook page and seen it was a glitch and they are banning people for using it. No warning was given to me just banned. During the whole day I was playing they didn’t put out a notice saying there was a glitch and that we should not keep playing the event. I for one will not play this game anymore or waste my time or money.

DO NOT PLAY THIS GAME THEY WILL BAN YOUR ACCOUNT FOR ANY MISTAKE THEY DO IF YOU DONT SPEND ENOUGH MONEY ON THE GAME..
Greedy game only wants money.

Update, developers wrote under this post to contact the support… Did this and was told they couldn’t undo the deletion but would give me some extra gold for starting a new game. For 10 draws it’s 1500 gold and you might get lucky (when I say might like 1 out of every 5 10s get some shards for a main character, which you need 15 to unlock) to draw some shards. No thank you I don’t want gold I want my account back that I had spent playing on since the game was released.
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Response from developer

Hi, We are sorry that your game has just been banned. For cases like this, please get in touch with our Support Team at https://zynga.support/GOTLContactSupport and include your Player ID: https://zynga.support/GOTLPlayerID. Thank you!

Punished for replaying

I was really enjoying this game but like many others I got banned for replaying an event in which you are in fact encouraged to replay simply because they had a glitch in the game that their developers failed to rectify. And to make matters worse I invested close to £100 that is now all for nothing and won’t get back.
Cheers for nothing Zynga, I will never play one of your games again.
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Response from developer

Hi. We hope you will give us opportunity to discuss the details of your issues. If you haven't already done so, please get in touch with our Player Support team: https://zynga.support/GOTLContactSupport Thanks for your understanding and patience.

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