Entertaining Game with bad Devs
Response from developer
Hi Kaviner. We apologize for the recent action caused by individuals who exploited a bug in the game. If you come across a bug, please report it to our Customer Support team right away to avoid this in the future. Follow our Zynga Community Rules while playing games. Here is a link for quick reference: https://www.zynga.com/legal/community-rules
Greedy even by gacha standards
Response from developer
Hi! Thank you for your review. It's vital to us that our players enjoy the features of the game and your feedback helps us identify areas that need further improvement. For gameplay concerns, please contact our Player Support Team through this link: https://zynga.support/GOTLContactSupport Thanks for playing!
Lost account
Response from developer
Hi, We are sorry that your game has just been banned. For cases like this, please get in touch with our Support Team at https://zynga.support/GOTLContactSupport and include your Player ID: https://zynga.support/GOTLPlayerID. Thank you!
Banned
Response from developer
Hello, I'm sorry to hear that your account has been suspended. To assist you further, please contact our Player Support Team through this link: https://zynga.support/GOTLContactSupport For the Throne!
Pass on this one…
Furthers, the game developers give random players “King Gifts” which are summoning tokens, silver, and other resources. They do not give the entire player base these gifts. They are randomly given which is extremely unfair. The same for any type of compensation it’s giving to random players. So it’s either this company is not able to actually provide to the entire community or they rather like the ideas of some players getting an edge.
They also have bugs in the game where if it doesn’t benefit the player it’s a “well look into it.” If a bug benefits a player like the Battle of the Bastard event where the last stage gave gold and tokens upon completion they banned the account citing ToS, however using this “bug” was the exact way the game was supposed to be played - repeat levels to increase your score.
Nothing is consistent, some people got warnings and others got banned. Some get gifts others get nothing. Some get a character right away when purchasing the “Gold Road” pass while others need to wait to hit level 50 on that. It’s extremely unfair and ill managed. I would not pay for anything in this game or waste my time with a game that is not properly managed.
Response from developer
Hi Shawn, we appreciate the time you have taken to share your feedback about the game. We are always collecting user feedback and emails that we can apply with updates. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.
Rubbish
Response from developer
Hi, We apologize for the unpleasant experience with our support. If you have not received a response yet, please submit your concern again so that we can assist you. Please include your Player ID at https://zynga.support/GOTLPlayerID. Thank you!
Banned for their stuff up.
Response from developer
Hi! Thank you for your review. I am sorry to hear about the suspension of your account. To clarify the reason for this suspension, please continue updating your existing ticket to our Player Support Team and/or submit a new one through this link: https://zynga.support/GOTLContactSupport Thanks for understanding.
Predatory pay to win game.
Response from developer
Hi! We appreciate your review. It's vital to us that our players enjoy the features of the game and your feedback helps us identify areas that need further improvement. For gameplay concerns, please contact our Player Support Team through this link: https://zynga.support/GOTLContactSupport Thanks for playing!
Terrible devs
Response from developer
Hi! Thank you for your review. I am sorry to hear about the suspension of your account. To clarify the reason for this suspension, please continue updating your existing ticket to our Player Support Team and/or create a new one through this link: https://zynga.support/GOTLContactSupport Thanks for understanding.