Game of Thrones User Reviews

Reviews Summary

Top reviews

Bait and switch? Updated

They sold packs for a new character “Alicent Hightower” she was the best healer in the game. After the sale ended and players had spent hundreds chasing her, the developers changed her powers making her now the single worst healer in the game. Weaker then even most common characters. Total bait and switch.

The Developers made some positive moves in the past week so I’ve changed my rating from 1 to 3 stars. First they gave Alicent a small buff so she is at least no longer useless. I still think her healing should be buffed a bit more but it’s a start. They also improved chapter rewords which initially mean that those who have already completed those chapters missed out. The Devs then did the right thing and sent those extra rewards out to everyone who already completed those chapters.

The Devs and the players would benefit greatly from a player liaison. Someone who could communicate the intent behind changes, let the players know when the devs see a problem and are working on a change, and communicate the games overall direction. This would alleviate much of the player base frustration.
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Response from developer

Hi, we appreciate the time you have taken to share your feedback about the game. We are always collecting user feedback and emails that we can apply with updates. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.

Still debating

The balance is off, it’s nearly impossible to get certain champions, others come alongside a money pit. The “sales” are too pricey, especially if it’s for for a slight possibility gamble. I’ve won prizes that I have never received- like a legendary character I spent $$$ on for a few rounds of shards and I go back find I need 5 more shards once again- or every time I win 3 extra legendary assault energy, but it never goes in my inventory or gets tacked on to my current energy- so it is kind of a let down when you have that happen.

Aside some of those issues, this game can be a fun time passer with characters many of us love. There are a lot of things that need to be worked on and some to be added. I’m positive that the potential can exceed expectations so I’m hoping that someone takes advantage of that while the original folk are still playing! We all have ideas!
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Workers should cap until storage caps

Or give workers more storage. The differential is on the storage and how much they farm is odd. I understand upgrade caps, but it’s just off at the moment. Early is fast, mid game is very very pointless. Progression dies down and it gets boring. Leveling up goes to 3 levels every 12 hours basically and the dragon conquest is glitched and doesn’t give rewards. And even the rewards aren’t worth enough.

BUT I am addicted and I love this game. The challenge picks up so I do understand the slower leveling. It has everything you want. And I love I can afk sometimes just to level (which is nice coming from an osrs player)

Get the game. It’s worth your time if you’re ever bored. Brainless but still stimulating enough to satisfy your need for progression.
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Experience

I really enjoy this game but when I switched phones I didn’t say my account to a email because most games it automatically saves to your profile. I had to contact them to try and get my account back. I spent 4 days trying to talk to them just for them to say looks like you’re out of luck. I had spent money on this game and when I asked for something to compensate since I just lost everything and it wasn’t my fault. They said they won’t. I talked to someone who was trying to contact them about getting the kings reward since it never appeared for them but it appeared for everybody else in our house. All they said was how to collect it even though it wasn’t there. They never helped him get it. So their customer service is completely unreliable and pointless.
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Response from developer

Hi, we're sorry you feel this way. We understand your sentiments and value your feedback. We constantly strive to improve our game and provide a better experience for our players. It is best to get in touch with our Player Support team at https://zynga.support/GOTLContactSupport for further assistance. We hope you can give the game another chance.

Was fun, now not so much

Was fun for a couple hours until you run up against the pay wall. Add in the mechanics of the game (typical for this type) with the algorithm determining what tiles you need and giving you everything but that as well as miscalculating damage. Also seems the dev team does not want feedback as there is NO in game feedback mechanism. Seems they think the game is already perfect yet they e completely screwed up the GoT universe with the power and skills given to the characters. Horrible. Lastly, the number of non main characters that are utilized is simply assinine. Like “villager 4” is wanted or needed…wait let me grab my chicken to beat you with it. Way too many junk characters. Just not a good design of the game overall.
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Response from developer

Hi, we're sorry you feel this way. We understand your sentiments and value your feedback. We constantly strive to improve our game and provide a better experience for our players. You can get in touch with our Player Support team at https://zynga.support/GOTLContactSupport for further assistance. We hope you can give the game another chance.

Don’t bother - Bot Support Team No Assitance.

I have been playing since launch, I pre ordered the game as I was excited to get started.
I had an issue at the start with their £10 gold pass being misleading, I logged the issue with support and got a bot response not answering my question or fixing the misleading / miss selling issues.

Next there was the Alicent issue, this affected circa 60% of their player base, those who spent circa £50 to get Alicent due to her buffs, and spent grinding hours to level her, suddenly saw Alicent get debugged by over 90% making her and the money and time spent … pointless.

Now the player base on discord have been posting their messages to support and all of the responses seem to be the same, irrespective of the complaint, a generic bot response not answering the question or fixing the problem.

The game…
Level locking is a thing, they make is so each player spends between 2-3 weeks grinding the same levels over and over again to progress , or they could spend £20 at a “ chance “ to progress.

This isn’t going to be the only one star review, believe me, more are coming and I’ve told the support bot about it ( I received the generic support bot response.

Seriously don’t download it, I’m £70 in the hole and have only frustration to show for it.
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Response from developer

Hi, we appreciate the time you have taken to share your feedback about the game. We are always collecting user feedback and emails that we can apply with updates. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.

100% a pay to play game

I downloaded this game the day it came out and played everyday and to a degree that I was easily completing the weekly challenges in a few days. The game is fun and a simple match jewel game.
The problem is every time you open the app it hits you with three adds that ask for your money to unlock content. Most of the content consists of legendary shards to unlock the legendary characters from the show and to say it’s expensive is to use the word lightly.
If like me you want to see the game before dropping cash then you need to know you’ll never naturally pull these characters even if you save your shards for the max pull. All you end up with is the common characters and there are so many that you’ll just end up with lots of level two useless characters.
This pretty much caps you out and you are left doing the same levels every day.
So sad I deleted the game and moved on to something else!!! Had so much potential but again greedy developers want your money more than providing a fun experience
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Response from developer

Hi! Thank you for your review. Our player's satisfaction is our pursuit. Rest assured that we'll continue to deliver you a fun and exciting gaming experience. For gameplay concerns, please contact our Player Support Team through this link: https://zynga.support/GOTLContactSupport For the Throne!

Really enjoy playing

Really enjoy playing this game. A good time killer and not difficult to progress in the game. I do have one suggestion, I think members of the same alliance should be able to exchange items. Perhaps exchanging some energy for some resources. Such as silver, food and iron. A change like this will be great hopefully in the near future updates 👍🏼
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account banned without any reason.

i was playing this game from the beginning. So many bugs, issue problems whatever. But still i keep playing because i knew new game and they are fixing in time. also i support the game buy some token etc.
today i open the game and they said your account banned. Reason very funny. Account Violation. I was one of the strongest player that is the reason.

i want all my money back immediately.!!!
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Response from developer

Hello! Sorry to hear that you're encountering game bugs. Your feedback helps us improve the game for the better. Rest assured that we are diligently working to make the game more enjoyable to play. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.

Inconsistent experience for all players

This game does not offer consistent rewards for all players. With the new update, new players are receiving far better rewards for clearing chapters than those who have already been playing. This issue has not been fixed for older players, who are yet to receive any compensation. This update is also not even available for all players either.

Certain players also receive free summons while others do not. The battle pass rewards are different for players too, allowing some people to immediately unlock a character and others have to put in a minimum two week investment. Paid packs are also at different prices for people within the same currency.

I have never in my entire life playing mobile games seen such an inconsistent, terrible experience for all players. Shameless.
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Response from developer

Hi Aemma, we appreciate the time you have taken to share your feedback about the game. We are always collecting user feedback and emails that we can apply with updates. For gameplay concerns, you can reach out to us at https://zynga.support/GOTLContactSupport. Have a good day.

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