CoinZoom feat. ZoomMe User Reviews

Coinzoom Inc.

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Buying and sending

Not user friendly. CoinZoom and CoinZoom Pro are not same when it comes to buying and sending. Unless you do it every day

Tiger and Gus

a year ago

Response from developer

We'd love to hear your suggestions. Please get in touch with us directly at https://support.coinzoom.com

I CAN’T MAKE WIRHDRAWALS

Even after I waited 7 days I still couldn’t utilize my own Hard!!! earned money, WHY ??? Because CoinZoom app keeps popping up tons of meaningless error messages when i tried to withdraw my money even after the 2fa is correct, the only successful message I got was when I made a deposit into the app, Everything else looks shady to me, I can’t even withdraw back to the same account where I funded the app, that’s really terrible to be candid with you guys, No Live Support to chat with and there is no room to send in your complaints all you get is bunches of irrelevant FAQ questions and a bogus answer to read. You guys have a lot of things to improve their are lots of competitors out there and you guys are still way behind

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messagekit

2 years ago

Response from developer

Unfortunately, there are a lot of scammers that use stolen credentials to make fraudulent deposits. We'd love to work with you on this. Please contact us directly at https://support.coinzoom.com

CoinZoom stole my money

CoinZoom took my money and refuse to attend to me even when I contacted their support team which I initially got a response from Jordan Mauzy Director of Customer Success that my account will be looked into it’s been days and almost weeks no response and no attempt to return my money the poorest platform I have ever used. Please stay away from CoinZoom they will just take your money with no explanation whatsoever

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Bosslady Of All

2 years ago

Response from developer

Please contact us directly at https://support.coinzoom.com so that we can resolve this issue.

App is a scam

This app is a complete scam I’m fully verified and ive logged in more then three times soon as i uploaded money to my account i can’t use the card on top of that i can no longer login when i call customer support she hung up in my face after i asked her about my card and transactions i don’t recommend this app for NO-ONE they will steal your money and they are rude as well don’t waste your time.

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mymindtotell

2 years ago

Response from developer

This sounds like you're describing an instant of scammers that have tricked you into sending them funds. CoinZoom doesn't have a phone number that we answer. We use support tickets, chats and Zoom Meeting. Please contact us directly at https://support.coincoom.com. If you do have funds with us, we will gladly help you access those funds.

Verification & customer service

So I tried verifying in this app and even went to support and they could barley help me they just throw an automated “We will reply to you in one business day” I still have not received an email from them so yeah verifying is literally super frustrating

AccurateReviewLeaver

2 years ago

Response from developer

Sorry for the delay. We were under a bot attack that flooded our system with bogus information. We are back to normal now. Please contact us directly at https://support.coinzoom.com for a reoslution

Verifications

I tried verifying the app but it now says working I tried it three times still not working pls I need you to check on that pls

Westbill221

2 years ago

Response from developer

Please contact us directly at https:///suport.coinzoom.com for help resolving this issue.

Complain

I tried verifying the app but it’s not verified yet I did it three times and still not verified……. I uploaded my ID card and did the face verification but still not verified…… please what can I do ??? Do I need to wait for some hours or what ?

smartxxxxxxxx

2 years ago

Response from developer

Please contact us directly at https:///suport.coinzoom.com for help resolving this issue.

Withdrawal

I have been unable to do a withdrawal for 2 days. I get transaction successful but nothing happens and no transaction record. Eventually I get too many attempts and insufficient funds errors. The funds are there. I call support and they can’t tell me what’s going on. Frustrating.

Díajal

2 years ago

Response from developer

Unfortunately, there are scammers that use our name. Make sure you're dealing with coinzoom.com. Any other name is not us. We provide support through support tickets and chat. Please contact us directly at https://support.coinzoom.com for additional help and guidance.

Do not download this app, fraud

I downloaded this app and added money from my debit card. Once added then the app informed me it made you wait 7 days to access send or retrieve the fun’s in any way. Once I contacted them informing them I wanted to cancel the transaction they locked my account kept my money and told me it would be 70 days before someone would review it. Absolute scam! Save your money and time and use any other crypto wallet

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radashley

2 years ago

Response from developer

Unfortunately we do have to have a 21 day hold for debit card deposits. Scammers were making deposits using stolen debit card data, purchasing crypto and transferring it out. A few days or a week later we'd be informed that this was a fraudulent charge, which left us holding the bag for the charges. If you have any additional questions, please contact us directly at https://support.coinzoom.com

App is good

The app is great except the fact that I can’t find from my cashapp

Anaortiz2000

2 years ago

Response from developer

Thank you for your helpful input. We are always working on improving our system. If you have any questions, please contact us directly through https://support.coinzoom.com