PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.
The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.
Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.
You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.
You can track your progress toward a Day or Month Pass in the PRONTO app.
*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).
Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card
Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites
Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access
Need More Help?
Contact PRONTO Support at 619-595-5636
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Summary of user reviews
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This app hasAbility to load money on the app and use it at the trolley
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This app hasConvenient to have the app on your phone and just scan it to ride
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This app hasKeeps track of your balance so you never feel like you're not riding enough to justify a monthly pass
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This app hasHelpful for visiting San Diego without a car, provides access to all areas of the city
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This app hasOutstanding bus drivers who are very helpful in assisting passengers
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This app hasUseful feature of the trip planner (when it works)
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This app hasConfusing and complicated process to set up the app and add payment methods
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This app hasTrip planner feature crashes frequently, making it unreliable
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This app hasLack of instructions and visual feedback in the app, making it difficult for new users
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This app hasNo ability to use the card for multiple people, forcing everyone to have their own account
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This app hasFrequent bugs and crashes, especially after iOS updates
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This app hasNo integration with Apple Pay or Apple Wallet, requiring users to manually enter payment details
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This app hasInaccurate real-time bus and trolley information, leading to missed connections
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This app hasDifficult to transfer existing accounts or cards to a new device
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This app hasLack of support for discounted fares (student, senior, etc.) within the app
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This app hasInability to use your own balance to pay for someone else's fare