BiuFrame User Reviews

BiuFrame
BiuFrame
Xi'an Shenju Zhilian Network Technology Co., Ltd

Top reviews

unable to rotate photo

Easy to add photos but unable to rotate vertical to horizontal. Heads get cut off to picture so tiny you cannot see them.

PLEASE UPDATE APP TO DELETE PHOTOS

It took a while to figure it out, but we got it working. It shows the time and weather, which is cool. But there is no way to delete single photos or videos. You have to reset the entire thing which is ridiculous. PLEASE UPDATE THE APP TO THIS SIMPLE THING!

DO NOT BUY THIS FRAME!!! Frame ID-Where?

I have NEVER been so FRUSTRATED!!! I have tried to find the Frame ID. I have tried numbers from the box, I tried the numbers on the back of the frame but it’s only 9 numbers. This was a Christmas gift from my Son. I am also NOT impressed with the cheap PLASTIC frame that Tries to look like WOOD. This is going back FOR SURE! I am sure I can find a Cloud Photo Frame that isn’t so CHEAP and LACK of information-Frame ID that should be clearly stated on the back of the frame. I got the Biu Frame User Guide but it doesn’t match the app setup at all. All around CHEAP frame and Worthless User Guide. AMAZON should NOT offer this PRODUCT, I thought they had higher standards!! This is one of I could give 0 Stars or Negative Stars, I would!!! Never have I EVER gotten something of such POOR Quality all around!!!
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VERY BAD — no stars

Yes … such low cheap technology— app is useless

Must delete everything— you would think that in 2024 — with a App I could create my pics — I want shown

Will return

This is great if it’s 1995 !!!

Can’t get frame id number

I cannot get the id frame number

Seems to work fine

I downloaded to send photos to the frame my cousin got my grandmother who lives away. She says she gets the photos so I assume it works. I’d like to get another frame for my mom but I have no idea what frames the app supports. A list of them would be helpful so I don’t get something that needs a different app.
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Help functions

Too bad. A guide doesn’t come with the frame. Was able to figure how to get picture to frame. No instructions how to delete an unwanted photo. Will not recommend a purchase of this frame.

UPDATE! I discovered how to delete unwanted photos. Bring up photos, tap on photo on upper left corner to be deleted, on the right corner you will see the delete icon, click on photo again to see check mark, click on delete. Hope this helps. I now give 5 stars.
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Help functions

Too bad. A guide doesn’t come with the frame. Was able to figure how to get picture to frame. No instructions how to delete an unwanted photo. Will not recommend a purchase of this frame.

Why do you want access to my calendar?

Set up was easy, but it’s overshadowed by a lie. The description says you don’t “collect” data, but you want “access” to my calendar. Why would you need my schedule???????? Shady!

It’s okay

Yes I can send pictures to the frame, but once the photos are added, there’s no way to edit the photos to remove old ones with updated pictures. The only way to do it is to delete the entire frame and then re-add your photos. That is HORRIBLY inconvenient and makes the frame and app completely worthless to the end user.
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