Difficult
Making a transition to this from previous portal to pay our rent was a nightmare and it cause us to pay a late fee because it take days fir bank verification 3-5 and than it wasn’t verified… so we ended up having to pay with debit card in which they charged us 4.95 to do on top of late fees
Tenet
The app is fast and easy way too pay you’re rent I wish the employees of Vinebrook worked as hard for there Tenet’s
Fully functional
I’ve had no difficulty during the few months the app has been available.
Card Issues
You guys need to fix the debit/credit card issue. It started with me paying the app to apply for the house I just moved in. It did not accept my card or my sisters or my mothers card. We have Wright platt credit union and my mom has chase. Nothing is wrong with our accounts or cards. Everything works just fine, but when we try to pay in the app, it did not work and that was frustrating to work with because I have important payments I needed to make on time. Other then that the app works fine so far…
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Easy to Use
I was able to make maintenance request and make my monthly payments with no problems. Face ID log in is always a plus.
Easy and convenient
A easy app to use with fast processing, very convenient way to pay rent.
Resident App
By utilizing this app I’m able to process my rent in a timely manner. Also it allows me to have maintenance and repair service to be readily accessible when needed by priority bases. Wonderful means to accommodate us tenants overall…. Thanks Vinebrook!
Love the app
I’m excited to have this feature at my finger tips. It takes the hassle out of paying my bill.
App is more efficient than the website!!
The app has made it easier to manage and make payments. It’s really user friendly!!!
Its good, it could be better.
Maintenance, information about the community, and overall information is very basic. I wish there was a more modern feel with this app.
