User Reviews: ShopGoodwill

ShopGoodwill
ShopGoodwill
Goodwill Industries of Orange County, California

Top reviews

  • Horrible App

    Absolutely one of the worst apps in online merchandising. I have been in online retail forever, and I have never seen an app that goes so far out of its way not to accept your payments. Stay with the web based site, stay away from this application, it’s infuriating, and clearly there is no one administering a fix anytime soon.
  • Can find « the good stuff » but it requires diligence.

    The only qualm I have is shipping. It can be slow and expensive, all that said I would much rather give my money to Goodwill than just another retail operation. I believe they do good and help people to be Independent
    and lead productive lives.
  • love it

    good app just has to have an update because every time I click on to look at an item and everything it takes me out of the app it’s just that one bug
  • Frequently freezes on a listing with no fox

    I often get stuck in a listing and it won’t be clickable, and is impossible to navigate from. It makes the app unusable for days at a time. Goodwill, your app developers are losing you a lot of sales. It’s bad.
  • Fishy

    Well, you can get some good things for a low price there’s some valuable items that I feel the bidding is fishy. There will be items that people will start biding $100-$200 still good price giving the fact that it’s been donated. But then if you pay close attention to the bidding. You will have one person jump from $100- $200 to $1000 then that same person a couple of min l later will bid another$1000. There will be the occasion that some one will out bid the supposed bidder. But if the seller/bidder is not out bided and the times run out. You will see the item in a couple of days out for auction again. Another thing shipping and handling costs, if you buy for example, an item you won the bidding for $20 the handling cost can sometimes add up to 10 dollars depending on the value of the item plus the regular cost of shipping. Depending factors are location and size of item. You are looking at another $10-$20 in total for shipping and “handling.”
    Over all If money is not an issue and you dont care if the item was DONATED and sold like if the seller paid for it and the seller is also bidding to collect more money. Then bid on.
  • Was good

    Used to be pretty good. Many glitches. Won something and there was no pay option! Then they gave me an unpaid item strike . The item is still in my account asking me to pay. When I emailed three times they finally after 7 days respond and say I never paid and they sold the item.
    There is also no share option to share an item to text a friend. Only email and Facebook. Used to be there.
  • A decent enough app that supports the mission

    This is not the eBay app, but is functional and is easier to use than the website.

    Reading through reviews I find it funny that people seem shocked that Goodwill is selling the stuff they get for free. That is literally the point of these donations! Goodwill sells them, gets money, and then hopefully uses that money to help people. There are clearly a lot of clueless reviewers, as shocking as it seems.

    I have purchased a ton of stuff through the app and have made some great finds, had a few duds, but when there have been issues I have been able to use the app to resolve them.

    One feature I would love for a future release that I don’t think is available (unless I’ve missed it) is notifications when a watched item is ending soon.

    So, if you thought Goodwill was giving your VCR to someone in need rather than selling it for cash to give them something useful, I’m sorry to ruin your Christmas.
  • Useless App, Overpriced Crap

    It's not very often that a website is easier to navigate than an application, this is one of those times. The other troubling thing with shopgoodwill is that prices get suspiciously high, like over new retail. It didn't used to be that way, you used to be able to get deals on things. It's almost as if there are bots or ghosts jacking up the bids. Shipping and handling prices are ridiculous as well.
  • Items poorly photographed

    I purchased a pair of shoes and when they arrived the sole of the shoes were coming off. They were falling apart. I am not even sure why they were listed. This was things you couldn’t see. Also if you have a long address it cuts off your address. I’m constantly calling fedex regarding my deliveries from goodwill. When one of the items never showed they said take it up with fedex. Well FedEx wasn’t provided the right address so the delivery was made and they said take it up with goodwill
  • Love it, works great.

    I have bought a hat, and a couple pool cues from this site, all were in great condition, and I got them all for half the price it would normally be.

    Before you bid, make sure you check the shipping costs, and do some research on the product to make sure you aren’t over paying.

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