Leave a Review Lawn Love for Providers
Not for everyone
The app needs a lot of fixes. Support is very slow. Probably the slowest I’ve ever dealt with. Still trying to get an issue solved that’s been going on for 3 weeks. Half the customers I deal with from the app don’t care for it after their second or third service.
For some, it may be ideal for your area. I’ve had more headache than it seems to be worth.Show lessPremierEstateCare
Developer Response
Thank you for taking the time to leave a review, PremierEstateCare. We appreciate your feedback and we apologize for your inconvenience. We would like to hear more about your issue and further assist you in making your experience better. We will reach out to you soon. Thank you!Issue completing job after app update
I’m on an iPhone 13 full updated . The new update for the app has a bug with my phone . I click complete when finishing a job . The complete button responds to my touch but does not launch anything . Pretty annoying .jpfromthehp
Developer Response
Hi jpfromthehp, sorry to hear you’ve been experiencing some issues with the app. Try uninstalling and reinstalling the app, restart the device, and clear the cache. If that doesn't help, please contact us at team@lawnlove.com with LLREVIEWS-PiOs/JP as the subject and share as much information as you can. We will definitely investigate your case. Thank you for posting!Very low pay and not enough details
Very low pay as I spoke to a couple customers and they basically pay double for what you’re getting paid for example, if you get paid 45 the client is paying 80 to 95 so this app takes half of what you could be getting paid on your own. Also, you don’t really have an idea of how big the yard is until you actually get there. It’s an estimate in the app. Also, I had something break at a customers house and a customer does not pay for it nor does the app even if there’s something hitting in the grass and you can’t see it. much better to do everything on your own so you can do direct consumer.Show lessHproc
Developer Response
Hi Hproc! Thank you for your review. We apologize for the inconvenience this may have caused you. We would like to further investigate your concerns and address them properly. Please email us at team@lawnlove.com with LLREVIEWS-iOS/HP as the subject of your email. Thank you!What a joke.
I deleted my old account because, of being busy with life. Try making a new one and they wanted me to get a new phone number. This is ridiculous. Support wasn’t no help at all. Very sadkarp53
Developer Response
Thank you for letting us know about your concern, karp53. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Do you mind emailing me at hello@lawnstarter.com with LSREVIEWS-PioS/K as the subject of your email?Not being paid
How long does it take to be paid I have done 4 lawns and haven’t been paid one time and when I contact support I don’t hear anything back,Righteous14
Developer Response
Hi Righteous14, thank you for your review! The Pro's performance earnings are calculated until 7 p.m. CST on Sundays. Jobs completed after this and before the payout is sent will be reflected in the current week's pay but counted towards the next week's performance earnings, leading to potential differences in the numbers. Jobs added between 7 p.m. CST on Sundays and the payout time will account for the difference between the Pro's payout and their performance earnings. All payments are initiated on Mondays and will be processed on Wednesdays. The Pros should receive their payout on Thursdays or Fridays, depending on their financial institution’s processing time. This payout covers the previous week's work, from the previous Monday through Sunday. Please email us at hello@lawnstarter.com with LSRVIEWS-PiOS/R14 as the subject of your email so we can check this for you. Thank you!Apps need to be upgraded and more jobs available for pro
Unbelievable I recommend my friends and regret it they don’t give u allot of order as new starter They send u what the the other pros don’t accept and if u don’t accept it u won’t be able to get anymore orders when u first start signing up they will show u allot of jobs but once you put ur ss number u won’t be getting no order when no one takes on the job they put multiple dates for the same job and count it as 6 because they has six different days for u to choose from I will give them a one star until I start receiving multiple orders and the app gets better I will update my review I have been waiting 3 days without a job if your planning and use them to start your business I would say your better off with some one elseShow less876pill
I literally worked and didn’t get paid for it
I have been waiting to get paid since last week they say they pay weekly and I been waiting for 2 weeks to get paid and I contacted support today hoping to get my paymentSantos Ricco
You can do better
It’s a great app if you don’t care about making less money vs advertising yourself. Obviously the app people have to earn a profit, but 90% of the time it just isn’t worth it as a provider. For example, I can mow my neighbors yards for $60 each, vs driving 20 miles round trip to do an app customer for $32Show lessfonzie1978
Issue
I was on cutting a lawn and cutt my leg received 7 stitches. I texted the customer letting him know what happened and he said that’s fine to not worry . I was feeling ok so I texted him again saying I will be there to complete the job . Straight from the hospital I went straight back to work . Finished the cutt and when I went to complete job it disappeared. I been trying to dispute for weeks so basically the customer took me getting hurt as a way to get his lawn cutt and not pay . Lawn love still didn’t pay me for the cutShow lessRoc Easy
Pro
Love the app as far as work goes. I like the way it helps you with your route, how easy it is to get jobs. We do have issues with yards being one size but get there and it is twice the size sometimes. Customers don’t realize we are a sub contractor so we don’t get all of the money they are paying. Not only that we have gone to some yards and would say we cancel or paused service but lawn love would still put them on schedule. I have had many complaints for customers about this app.Show lesskk snead
