UKG Wallet User Reviews

UKG Wallet

Kronos Incorporated

Finance

Reviews Summary

Positive highlights

🚀

This app hasQuick and easy access to earned wages

🤑

This app hasAbility to plan savings and access funds when needed

🙌

This app hasHelpful customer service in some cases

💳

This app hasConvenient digital and physical card options

Negative highlights

🕰️

This app hasSlow and inconsistent updates to earnings and fund availability

🤖

This app hasUnreliable app functionality with frequent crashes and glitches

🤷‍♀️

This app hasUnhelpful and unresponsive customer support in many cases

💰

This app hasUnexpected fees and limitations on fund access

🔒

This app hasIssues with locked accounts and inaccessible funds

🕳️

This app hasLack of transparency and communication around technical issues

Top reviews

Leave a Review UKG Wallet

Love it
It’s convenient and easy to access funds in your time on need with hours you have already worked.
God+Gifted
2 years ago
Developer Response
We are so grateful for your kind words! Thanks for sharing your review with us and the community.
Thankful for this
Very convenient, easy and secured. Money transfers are quick.
-AC3-
2 years ago
No use
Unable to add any of my cards to access my money.
yeahwhateverrrrrrrrr
2 years ago
Walmart money center
Walmart wouldn’t take the code UKG sent me and UKG didn’t send me a email with a barcode either so I was screwed all around
orvilmarsee
2 years ago
Love it
Way better then Paylocity instant no wait pay small fee…..Paylocity is a bigger fee and you wait till next day or three 😊
Dee UST
2 years ago
Great
This app offers a great service and allows one to access money when in a bind. Thanks for this service!
Sammy4fingers
2 years ago
Hours doesn’t update
This would
Be a good app and service to use if payroll at your company would update the hours like their suppose to. That’s the only way it works. I work for waterton/pathway and they don’t update their hours. I used the service before. It’s easy self explanatory, and comes in handy. But again, it doesn’t work if payroll doesn’t do their end.
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tdlmarshall
2 years ago
Developer Response
We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Please contact us at feedback@ukg.com.
Horrible
Customer service is a joke. They do less than the minimum to help and answer questions. They transfer you to different people at their same level and refuse to get you a supervisor when you need help from someone who knows what they are doing. Hailey is a joke. She is rude and will argue with you versus get you the help you need.
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N Roen
2 years ago
Review
Works great for what I need it for
House girl!!
2 years ago
Excellent Customer Service
I did have some issues, but Jasper worked incredibly to get my issues resolved. Highly recommend this app in a pinch always ask for Jasper!
Destini Patterson
2 years ago
Developer Response
Hi Destini, thank you so much for the kind review and for mentioning Jasper! We'll be sure to share your praises with them!