Leave a Review Roti
So refreshing
Roti is always refreshing especially with summer beating down. Fresh ingredients, made to order, can also eat on a diet or for a spurge day!!!WilliePH
Clunky and buggy
Portions like saving a card do not function and fields where you register are not clear fields and have display bugs e.g., turning blue when not selected and after text has been added in the registration process. It is easier to use Uber Eats but I’d prefer that the restaurant doesn’t have to pay their commission.Show lessSteHamble
Developer Response
Thank you for your feedback and for bringing this to our attention. We would love to understand the issue you are encountering in better detail and assist you with resolving this matter. Please reach out to our support team directly at roti@thanx.comRewards not syncing to toast app
With the new toast app, I’m facing two issues.
1. I’m unable to use my previously earned rewards to redeem via the app when checking out anymore.
2. The toast app automatically didn’t reward me either when I paid with a registered card either.
This is disappointing since I’ve grown to like the service lately - please fix.Show lessroti-eater
Great customer service
Employee bent over backwards to accommodate me. I had orders on my phone. He took it in stride not even flinching. I’m going to have to go back.Ryan B1975
Online ordering doesn’t work
The point of this app is to be able to order online, but online ordering has been completely broken for months. You can add to your cart all you want, but it never lets you actually complete the order.kylehance
Developer Response
Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you have encountered and would love to assist with resolving this matter. Please reach out to our support team directly at roti@thanx.com so we can help.Problematic app
The food at roti is great. This is one of the most difficult apps to work with, tho. I constantly get sent to my email to reset a password, then to a web browser to order. Every time I use this app there seems to be a problem using it. It often doesn’t save my order and then I have to log in a few times and start over.Show lessJess19198484
Developer Response
Thank you for reaching out and providing the feedback! We sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve any issue you have experienced with the app. Can you please reach out to us directly at help@roti.com?App and website send you on an endless spiral
I want to like the app, but it doesn’t maintain login info. When I try to order through it I get redirected to my email and then the roti website, which tries to make go back to the app. End up filling in the same order details 3 or 4 times before the order sticks. Beyond this frustration I get concerned at their ability to keep customer data safe given the clear misconfigurations of this app.Show lessUrban Customer 86
Developer Response
Thank you for reaching out to let us know! We sincerely apologize for any inconvenience or frustration you have experienced. Can you please reach out to us directly at help@roti.com with any issues you may have encountered? We would love to help.Love Roti, but not this app
The app worked fine initially, but the last few times I’ve placed orders, it’s been a horrendous experience.B.M.B010
Too long to sign up
Takes too long to sign up and requires multiple entries of information. All in all a bad user experience. You can’t use Apple Pay so I would worry about how safe this app is.AC1983
App doesn’t work
Tried to place orders the last couple of days - and it errors out when you “place order”.
I guess this business doesn’t want my order by using such a crappy app.Joe from Highland Park
