Leave a Review Roti
Unable to Order
Literally unable to place a pickup order due to faulty data validation on the app. Do better QA.Rupes0610
Love Roti, sadly the new app doesn’t give $10 off it promises
Be sure to delete your old cards from your account before adding it back in order to receive the $10 off. Kind of bummed I didn’t get the credit for downloading the new app as the marketing email. I’ll still forever love Roti, but not so much the app.skylerfike
Developer Response
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at Roti@thanx.com?Group Order Headache
Won’t let you checkout your group order. Called the store & they said they’re getting a lot of calls with the same issue. Thought the group order feature was great because you just send a link to your group but it just won’t let you complete the whole order. Too frustrating, deleted app.razzldazzl23
Developer Response
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at roti@thanx.com?Terrible tactics to “Reward” customers
Ever since you decided to “Upgrade” your app, you have MADE THE DEGREE OF DIFFICULTY to redeem rewards painful. I am a loyal customer 2-3 times per week. But no more! I gave it a chance.
Why do I have to get a paper receipt to scan it in to prove to you that I should get rewards? That is backwards. But the real reason is, YOU DON’T REALLY WANT YOUR CUSTOMERS TO REDEEM THEIR REWARDS.
Slick little way of SAVING MONEY FOR YOUR BOTTOM LINE.
Thanks Roti. You’ve been great. (Not really)Show lessadamfarmertv
Disappointed
The app was supposed to roll over credits from the previous version but that didn’t happen and no one responded to my complaint. Not very professional.
Roti is great although the post-pandemic menu isn’t as good as before and is a lot more expensiveRLDC76
Developer Response
Thank you for reaching out! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue and look into why your credits did not rollover. Can you please reach out to us directly at roti@thanx.com?New app doesn’t even work
I was told to install the new app, which doesn’t even work. I’ve tried uninstalling and reinstalling multiple times and the app immediately crashes upon opening. Now my $10 reward is going to expire because I can’t use it. Nice.Haah such
Developer Response
Thank you for reaching out! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help fix this issue and help you be able to use your reward. Can you please reach out to us directly at roti@thanx.com?Delicious Every Time!!
Unbelievable food and flavor profile.Nazerelli
Rōti is simply better....
This new app makes ordering my favorite food so much easier. During the pandemic Rōti really stepped up their game. Food is better, people are much more enthusiastic and now ordering, picking up or getting food delivered is easier. Love it!Schawarma Fan
Love the new app
This new app is a HUGE step up from the last one. Love that delivery is on this app and it’s much easier to view and redeem my rewards!MP9788
Top-notch
I love Roti. I stop by any chance I get. Amazing food!!Dkmachine3
