User Reviews: Bread Financial

Bread Financial
Bread Financial
Bread Financial Holdings, Inc.

Reviews Summary

Top reviews

  • Easy to use

    I was offered this card when I went to AAA for trip information. I was going in vacation to Texas and I used this card for all my hotel and gas purchases. I could check my balance daily and it was very easy to set up my bank information and pay my bill. I will use this card for most of my transactions. Thank you

    Developer Response

    Hi, Bryanandmegan. Thank you for giving us such a wonderful review. It means a lot to hear our hard work made a great experience for you. ^WA
  • alert !

    i WAS happy to see that an app for my bread rewards account had finally came out, but i would soon to find out that with in the next day my hard was hacked into and also my information was stolen.

    not sure if it was a coincidence or what but feels like it’s starting to be a domino affect from downloading the app.

    also customer service is not the greatest and i have also been wait on an authorized user card for months. i have requested twice already and nothing is ever sent.

    Developer Response

    Thank you for sharing your feedback, raerae_08. Comments like yours help us understand how we can improve so we can provide an even better customer experience going forward. If we can help you with anything, please visit http://spr.ly/62502ethvE or call 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WA
  • Nice and Not So Nice

    App worked great for the first few months, easy to navigate all info clearly provided. But for the last week when the app is opened all I get is a white screen. No notice of any issue from the provider, glad the website still works to access my account.

    Developer Response

    Thank you for sharing your feedback, CollieDog. Comments like yours help us understand how we can improve, so we can provide an even better customer experience going forward. If we can help you with anything, please visit http://spr.ly/62509esqwf or call 1-855-796-9632 (TDD/TTY:1-888-819-1918).
  • Check boxes

    The check boxes in the app do not respond right away or are too small for my finger.
    Anyway, I had to tap them multiple times to get them to work.

    Developer Response

    Thanks for sharing your feedback, gregarius33.3. Your response helps us do better. For further assistance visit http://spr.ly/62504elQEu or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918).
  • Mobile App

    So glad you finally got the mobile app. It makes it so easy to keep taps on spending especially when traveling.

    Developer Response

    Thank you Great Travel Card for reaching out to Bread Financial and sharing this wonderful review!
  • Great App!

    Frankly, enjoyed the old Comenity App for its ease of use and easy layout. When I saw the update to go to the new Bread App this month, via a download from the App Store, I was less than happy. But, I love the new App! It’s got the same bones, but it’s newer and fresher. Super easy to navigate and very responsive. Like a bright shiny new car. Great job! 💛

    Developer Response

    Thank you Kate's Faves for reaching out to Bread Financial and sharing this wonderful review!
  • Love the new app!

    I’ve been a big fan of bread rewards for a couple years now, but I’ve always thought the website was hard to manage through A mobile phone. With the new mobile app, checking balances and making payments and also cashing rewards is super easy. Great work!

    Developer Response

    Thank you sprdave85 for reaching out to Bread Financial and sharing this wonderful review! ^BR
  • Decent card

    They were one of the first cards to give me a limit over $2,000 when I was rebuilding my credit which really shot my score up and qualified me for far better offers. Trouble is then you start taking offers and wind up like me with 25 cards and accounts plus a mortgage and thank Godess no car payment at the moment. But rewards are excellent for a mid range credit qualifying card. If you have a 600 or 590 try it they just might give it to you and improve your credit !

    Developer Response

    Thanks for sharing your feedback, tnbohinri. Your response helps us do better. For further assistance visit http://spr.ly/62507d43Bz or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^BR
  • Payment over the phone

    Never miss a payment before I did call to make a payment why’d it not went through don’t know this is bull

    Developer Response

    Thanks for sharing your feedback, Jacee 1991. Your response helps us do better. For further assistance visit http://spr.ly/62506jAnNQ or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WA
  • App doesn’t work and no app support

    I just downloaded this app and added my card. So far so good. But when I try to log into my account I get the “It’s not you it’s us” message others have reported. I’ve been getting this for several days. When I click on the app support, it takes me to Bread Financial’s website and there are no options for this app. Likewise, I’ve called the number the “developer” lists in other reviews for help. There are 2 options and neither are for app support. Picking either one (and hoping to get a human) gives me a recorded message and then the system hangs up. I’ll delete this app and continue using the website. As others have said - it’s 2024 - you can’t make an app that actually works?

    Developer Response

    We’re sorry to hear we did not meet your expectations. Thanks for sharing this important feedback. For further assistance visit http://spr.ly/62508jCzwi or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WA

Alternatives to Bread Financial