Since switching to the new card I am always wasting about 30-40 minutes trying to sign in to either the wrong account or the website doesn’t work. Very poor infrastructure. And of course because of this I wind up paying my bill late which I thought I had already scheduled but probably on the wrong site. Annoying
Developer Response
Thanks for sharing your feedback, Wells Never Sleeps. Your response helps us do better. For further assistance visit http://spr.ly/62506jCJpM or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WAI have a few different credit cards thru Comenity, I wish the NFL CARD had a mobile app to make payments easier…..
Developer Response
Thanks for sharing your feedback, slugswife. Your response helps us do better. For further assistance visit http://spr.ly/62503jCJ6T or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WAI’ve had my AAA Visa through BoA and they sold the account to Comenity Bank in Oct. 2022 all this time I had to go into my email to access account to pay on line. Thank you for catching up with EVERY other financial institution
Developer Response
Thanks for sharing your feedback, Chrissyd64. Your response helps us do better. For further assistance visit http://spr.ly/62509jjgOU or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WAI been ask for AP for some time scents I open account with you,
But now it’s here it look good
Thank you
Developer Response
We appreciate your honest review. We are glad to hear you got help. For further assistance visit http://spr.ly/62500jZnRo or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WAI like it just as much as the Apple wallet app for Apple Credit Card. (Quite a bit)
Bread Financial did a amazing job at fleshing out this app for credit cards, managing it, seeing rewards, and making payments. If you have a credit card that uses this app, I highly recommend you get this app to make it easier for managing your card!
Developer Response
Thank you reaylid for reaching out to Bread Financial and sharing this wonderful review! ^BRThis is 2024. Everything is done electronically instantly and automatically. But, this company wants to continue acting like it takes 1-2 billing cycles just to update any setup or change to your automated payments. It’s an obvious scam to hope you forget to pay or have to keep checking to see if your auto pay has kicked in yet. Most people will not remember to check, and be slapped with a late fee. There is no telling how many thousands of dollars this company makes just from this one scam alone. Totally unacceptable! After all, none of my other 11 credit card companies take 1-2 billing cycles to do this. After all, it’s 2024! Did I already say that??!
Developer Response
Thanks for sharing your feedback, WeShallOvercomeNow. Your response helps us do better. For further assistance visit http://spr.ly/62501j18sf or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918). ^WAPlease add ability to pay/monitor store cards like Ulta and Victoria Secret soon! Paying via app is so much easier than going to the various payment webpages for each card
Developer Response
We appreciate your honest review, Gibbsj2016. We’re always looking for feedback to help us improve. For further assistance visit http://spr.ly/62502Z2Vsr or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918).^SYThe app looks great and is very clean. Really enjoy the user interface. The reason for the two stars is because there is not an option for purchase alerts. Hopefully this is fixed soon I saw this is a pretty common theme on the reviews, please listen to your customers and add this feature!
Developer Response
Thanks for visiting! Come back soon. Hi, Minimalist Tom. Thank you for the great suggestion ‒ we really appreciate your input. Our team will take this into consideration as we add new features. Last week or so it takes multiple attempts to get the app to open on my iPhone. Deleted and downloaded again and same problem. Needs a bug fix update please!
Would have gotten 5 stars but Bank info must be manually entered instead of copied and pasted from bank app. Could be more user friendly.
Developer Response
We’re sorry to hear we did not meet your expectations. Thanks for sharing this important feedback. For further assistance visit http://spr.ly/62506Xn3Ke or call us at 1-855-796-9632 (TDD/TTY:1-888-819-1918).
Wells Never Sleeps
slugswife
Chrissyd64
deanoaktown
reaylid
WeShallOvercomeNow
Gibbsj2016
Minimalist Tom
Dokedennis
A dub 11000
