mySanitas

mySanitas

Health & Fitness
56 reviews
⭐️3.8 / 5
Rating
🙌216
Ratings
📼7 scs
Content
📦~ in 2 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of mySanitas

2.11.7

April 23, 2024

Bug Fixing

2.11.3

January 4, 2024

bug fixing

2.11.2

December 15, 2023

Bug fixing

2.11.1

December 1, 2023

Bug Fixing

2.11.0

November 20, 2023

Bug fixing UX improvements

2.10.0

October 13, 2023

My Insurance functionality update Link for Bewell Telehealth appointment Bug fixing
More

2.9.1

September 25, 2023

Mental Health module  Changes in registration flow Bug fixing

2.8.6

August 18, 2023

Bug Fixing

2.8.5

August 3, 2023

Bug Fixing

2.8.3

July 19, 2023

Activation 24/7 "Get Care now" services for TN Bug Fixing

Price History of mySanitas

Description of mySanitas

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust. Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more. Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals. App features: Get Care Now • Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams • Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center • Chat with patient support Appointments • Book televisit or in-person appointments, manage upcoming appointments or review previous appointments MyHealth • Access your personal health records and get details about your visits, medications, labs, tests, screenings, shots and more • Maintain personal details and emergency contacts Care Programs • Get real-time support from Sanitas nurses and health coaches • Engage in personalized care programs to manage your conditions and health goals • Get alerts and notifications from the Sanitas care teams
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mySanitas: FAQ

Can mySanitas be used on an iPad?

No, mySanitas does not have support for iPad devices.
The mySanitas app was released by Sanitas USA Inc.
The minimum iOS requirement for the app is 12.0 or higher.
3.8 out of 5 is the fair rating that mySanitas has received from users.
Health & Fitness Is The App Genre Of The Mysanitas App.
The latest mySanitas version released is 2.11.7.
The mySanitas app was last updated on June 30, 2024.
mySanitas was released on February 6, 2023.
Child-friendly content, no violence or scary images.
The mySanitas app can be used in American English.
Unfortunately, mySanitas is not on Apple Arcade.
Unfortunately, in-app purchases are not available within mySanitas.
No, you cannot utilize mySanitas with Apple Vision Pro.

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Screenshots of mySanitas

mySanitas screenshot #1 for iPhone
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mySanitas screenshot #6 for iPhone
mySanitas screenshot #7 for iPhone
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Reviews of mySanitas

  • No “Messages” tab

    Although you will get notified you have received a new “message” from your provider, there is no tab to retrieve messages. This should be one of the main components of any health provider app to have a clear and easy way to communicate and receive correspondence with your provider. But this App fails to have this basic feature. It also does not record your past/future encounter. Bad all across.
    BsockarBsockar

    Developer Response

    Thank you for your feedback and bringing this to our attention. We are continuously working on improving the app to better serve your needs. Please reach out to me if you need assistance with anything jaller@mysanitas.com

  • Wow it’s not a well developed app

    There’s so many issues from the beginning. Trying to create an account had glitches. It’s just not working properly. Also after I made my first appointment and hit the confirmation button, the screen just went blank. No message of confirmation. It didn’t bring me back to the Home Screen. Just blank. There’s things that need to be worked on for this to be a successful app. If I didn’t have to use it for insurance purposes I would have deleted the app.
    daniecasdaniecas

    Developer Response

    We apologize for the inconvenience you experienced with our app. Your feedback is invaluable as we strive to improve our services. We'll address the issues you mentioned to ensure a smoother experience for all users. Thank you for bringing this to our attention. If you need assistance you may contact me at jaller@mysanitas.com

  • Needs improvement

    This app is a lawsuit waiting to happen. I read the good reviews and bad reviews and decided to try anyway. The bad reviews are accurate. You’re having technological issues that could drastically effect the safety and health of your patients. I’ve seen my doctor online, I’ve had an account for a long time. No problems until I downloaded and used the app. First it said I did not have an account. This is incorrect. Then when I used the chat help they told me they were unable to help. Then when I tried to sign in with the info that is directly connected to my account online, which is how integration works, I was locked out and blocked from my account and access. When I called the help line they said it would take at least 48 hours to get a tech person to call me back. This is not acceptable. If this had happened three days ago to me it really would’ve effected my ability to see my specialist. The glitches and the long wait time to even begin trying to fix what wasn’t broken, my account, opens Sanitas to potentially huge liability. What if someone was in the middle of a medical emergency and this happened? You really need to fix this app, fix the integration of online to app to account, and you need to provide much faster tech help solutions. This app is a real problem and will open you to liability at some point if this continues. Your service overall is a great model but this app is a liability. It NEEDS to be fixed.
    CementHaikuCementHaiku
See 53 more reviews
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