Rock ID Crystal Identifier User Reviews

Rock ID Crystal Identifier
Rock ID Crystal Identifier
PICTURE & PHOTO IDENTIFIER COMPANY LTD

Top reviews

Leave a Review Rock ID Crystal Identifier
  • Sadly a disappointment 😔

    As a reiki healer, massage therapist and Wiccan, I do a LOT of work with stones and crystals. I’d hoped this app would help for when I’m unsure of a stones type. I have an iPhone 11 Pro Max, so the camera is excellent. Of the 1st 10 common stones I tested, it got 2 right on the 1st or 2nd try. The rest took several tries, and it was stumped by garnet. Maybe it’s due to the very small data base; about 100 stones. I think it also falls short describing healing properties and uses. It may says what seems to be a lot about the stones, but it leaves out SOOO much, and doesn’t give important information, such as energy absorption, dispersal and blocking properties, cleaning, cleansing & handling info, list various cuts/types & their uses (clusters, pyramids, pendulums, wands, etc.), what other stones they pair with and counter-productive uses or parings and leaves out a lot of other important info. It’s hot and miss in giving care, handling and different uses, and I’d like to see much more standardized information given for all their entries.

    Overall, I like the app, but it needs much improvement and far more data to be worth the cost. I will watch it to see if it becomes more accurate and adds more data.
    Show less

    Developer Response

    Thank you for your detailed feedback! We're glad to hear that you appreciate the app, but we apologize for the challenges you've experienced with the stone identification and the depth of information provided. Our team is continuously working to improve our recognition service and expand our database. We understand that accurate identification is crucial for your work, and we're committed to enhancing this feature. If you have specific questions or need additional assistance, please don’t hesitate to reach out to our support team, and we'll be happy to help connect you with an expert. We also appreciate your insights regarding the descriptions of healing properties and handling instructions. This kind of feedback is invaluable to us as we aim to enhance the app’s content. Your suggestions will definitely be considered for future updates. Thank you again for your input, and we hope to make significant improvements that better meet your needs in the near future!
  • Pla-doh!

    My young daughter’s playdoh lump is actually malachite according to this app! It’s amazing! Super cool! So not worth a penny!
  • Not even close

    I used this app to identify several different stones. Misidentified all of them. Not even close.
    On the plus side, this app deleted with no problem.
  • Bad ads

    I got the year premium for this app and I regret it. It will give you different names for the same stone base on the angle you take the picture of it, and also base on the light, if is sunny or cloudy, it won’t be consisting with the name of information. Don’t buy it don’t waste your money
  • Not free

    Trial forces you into a three day free with an automatic renewal of an annual fee there’s nothing free they bait you in and switch it to a paid version they don’t even let you try it for free without selecting thatYou will pay Annually in three days time
  • How do you cancel subscription

    I can’t find anything in the app to let me cancel my subscription. The app does not properly identify the stones and I do not want to pay for the subscription after my free 3 day trial.
  • Do NOT get this app

    It mistook Jade for Hematite… how is that even possible? That’s all I needed to see about the free trial before I uninstalled it 10 minutes later… only to learn I was charged for it anyways!
    This is not at all an effective resource for identification and their “free trial” is bogus. So frustrating!
    Show less

    Developer Response

    Thank you for your feedback. We sincerely apologize for the confusion with the identification of Jade and Hematite. We understand how frustrating it can be when our technology doesn’t meet your expectations. Our team is continuously working to improve the app, and your input is invaluable in that process. Regarding the charge for the free trial, we recommend reaching out to our support team via email. They’ll assist you in resolving any billing concerns you may have. We appreciate your insights and are committed to enhancing our service. If you're open to it, please share more details with us so we can address your concerns directly. Thank you for your understanding!
  • Doesn't work

    I tried this app on over a dozen of gems I already have identified and it couldn't get even one right. Don't waste your money.
  • Does not work

    I have hundreds of stones. I know what they are. Tried this app and apparently I only have Moon Stones. I don’t own a single Moon Stone. Do not pay $30 a year for this.
  • A fraud of an app!

    Absolutely no stone properly identified. And, the same stone identified for three times differently, all wrong.

Alternatives to Rock ID Crystal Identifier