Rock ID Crystal Identifier User Reviews

Rock ID Crystal Identifier
Rock ID Crystal Identifier
PICTURE & PHOTO IDENTIFIER COMPANY LTD

Top reviews

A fraud of an app!

Absolutely no stone properly identified. And, the same stone identified for three times differently, all wrong.

Response from developer

Thank you for your feedback. We're sorry to hear that you experienced issues with identifying stones. Accurate recognition can sometimes be challenging, and we understand how frustrating that can be. To enhance the recognition process, we recommend using the feature that allows you to upload three photos from different angles—this often yields better results. If you continue to encounter difficulties, please reach out to our support team. We are constantly working on improving our app, and your input is invaluable. Thank you for helping us enhance your experience!

I wish I could give 0 stars.

It’s statistically impossible to be this inaccurate. Don’t buy!!! Cancel my free membership before I get charged!!!

Terrible

I took a photo knowing what the crystal was and it was wrong every time… couldn’t be that hard to recognise an amethyst. Yet still took my money regardless cancelling the subscription the same day I downloaded it and selecting the free trial.

Response from developer

Thank you for your feedback. We're sorry to hear that you encountered difficulties with our app’s crystal recognition feature. Identifying crystals accurately can be challenging, and we are continuously working to enhance this aspect of our service. If you ever wish to try again, we offer a free trial that allows full access to all features. Additionally, if our app doesn't meet your expectations, you can always reach out to our support team, and we would be happy to assist you or provide further clarification. We appreciate your input as it helps us improve!

Total Rip off

Took pictures of the same rock 5 different times with 5 different results! How can you except someone to pay for something that’s ridiculously inaccurate?

Response from developer

Thank you for sharing your thoughts. We're sorry to hear about your experience with the image recognition not being consistent. Recognizing objects from photos can indeed be a challenging task, and we continuously strive to improve our algorithms. To enhance accuracy, we recommend using our feature that allows you to upload multiple images taken from different angles—this can significantly help in achieving better recognition results. If you're still facing issues or have specific feedback, please feel free to reach out to us directly via email. Your insights are invaluable in helping us refine the app, and we appreciate your support. Thank you for giving us a chance to improve!

Awful

Nearly every crystal identification was wrong! Luckily I know my crystals and just wanted to see if the app worked as seemed interesting. Terrible and it will misinform a lot of people relying on it to identify crystals

Response from developer

We are very sorry to see you disappointed. We work hard everyday to improve our technology and our team will release new neural network in 4-5 weeks.

In your dreams

Should’ve known this was not it. Only identified one stone right out of numerous tested. It’s not even fun when it’s wrong so many times.

I cant even identify for free

I found this weird Fossil/rock but I had to Pay to identify it😡😡😡

Response from developer

Thanks for the feedback! We provide our users with a trial period to test the application for free.

Terrible.

I bought the 5 checks for $2 to test it out. It didn’t get any of them right. Also, it showed the same three rocks (5 suggestions were given for each rock) for all of my rocks been though I picked very different rocks.

Response from developer

We are very sorry to see you disappointed. We work hard everyday to improve our technology and our team will release new neural network in the nearest future!

Not good

Because the rock every time it was different

Response from developer

Thank you for your feedback! We're sorry to hear that you experienced inconsistent results with the recognition feature in our app. We understand how important accurate identification is and are constantly working to improve our algorithms. To enhance the accuracy of mushroom identification, we recommend trying our feature that allows you to submit three photos from different angles—top, side, and bottom. This helps minimize variations in recognition and provides better results. If you continue to have issues, please don't hesitate to reach out to our support team. We're here to help you and ensure you have a great experience with our app. Thank you for your support!

Free App??

Wanted a free app to help identify rocks. App is free but to access identification you have to pay!

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