Leave a Review Go Fly for DJI Drones
BEWARE!
This is NOT the official app that is required to run the DJI brand drones!!
It is deceptive and makes it seem like this app can do everything the official app can but it can’t.
AND it will try to get you to sign up for a pay service that you don’t need at all.
BOTTOM LINE: your DJI drone will not function with this app. You need to download the official ‘DJI GO’ app not this imposter app.
This misleading product cost me several hours of troubleshooting my device trying to get it started!!Show lessBzneezs77
Developer Response
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may experience with our app. We have a disclaimer that our product is a third-party application that helps your Drone device maximize its features with enhanced functions and we are not affiliated with the official app. Our freemium app gives free users access to basic features with free quota and offers an enhanced Pro version with special benefits. Using our app allows you to unlock drone features without downloading other apps for each type of drone. If you have other questions or additional feedback, please contact our customer service team by email at support@uniremotelabs.com; Sincerely!Subscription
I didn’t notice that it automatically git me into a subscription when I clicked trial. 3 day trial and a $14/month subscription or whatever. Use DJI’s official app.Pik76
Go fly now DJI
Doesn’t work!!! Customer support doesn’t exist!!!Ed, no nickname needed
iPhone with all its good apps and features
I just got this new iPhone and all its awesome stuff in it. I am new to this iPhone so I’m still finding out all its features. Don’t get me wrong. It’s awesome. I just don’t understand a lot of what it has and how to get to them when I need them. I would not give it up for anything in this world. Thank you so very much.Show lessstreaming4u
Scam App
I tried to submit 2 different credit card numbers. Both were hit with fraud alerts for two different things. Do not useWilliams J182
Developer Response
Dear valued user, thank you for reaching out to us. We are sorry that your issue is not related to the app. Could you contact us at support@uniremotelabs.com so that we can work together to figure it out? We'll be grateful for your feedback!Beware
Not my drones app and charged $80 to use! Trying to get a refund but it’s not clear how to do that. My drones app is FREE!Drone Nub
Bad service
While I love the drone. Customer service is nonexistent. I have called 5 times sent an email and several messages on the app chat feature absolutely no response. If you have a problem with the drone or the service it looks they don’t respond.Sick of all the advertisements
Developer Response
Dear valued user, thank you for reaching out to us, we are sorry for the inconvenience caused. Our Customer Support team only supports via email and chatbox, we do not support via phone calls. We are afraid that you might contact the wrong number. Could you send us an email at support@uniremotelabs.com so that we can work together to figure it out? Thank you for your understanding and sympathy!SCAM! SCAM! SCAM! Do not SUBSCRIBE!
Download the real DJI app called DJI FLY and you won’t pay a dime. This app is a scam with ridiculous pricing and should be removed from the App Stored-Trix12
Cant seem to cancel
Like so many others, I downloaded this by mistake and then realized what i did. I went for the free trial version, then realized what i did and cancelled. In the process of cancelling it made a purchase. Very deceptive how this happened. apple should pull this app!xhefri
Developer Response
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may have with our app. We are afraid that your issue might be caused by the automatical renewal of the subscription. Please note that we cannot process the subscription without your permission. Unfortunately, Apple does not allow us to process the refund directly, please follow the links below to cancel and ask Apple for a refund: - Cancel: https://support.apple.com/en-us/HT202039 - Refund: https://support.apple.com/en-us/HT204084 If you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via email at support@uniremotelabs.com; Best regards, Universal Remote Labs Team.Do not download
Not the official app, requires a subscription to do anythingLane's World
