Complete Scam
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may experience with our app. We have a disclaimer that our product is a third-party application that helps your Drone device maximize its features with enhanced functions and we are not affiliated with the official app. Our freemium app gives free users access to basic features with free quota and offers an enhanced Pro version with special benefits. Using our app allows you to unlock drone features without downloading other apps for each type of drone. If you have other questions or additional feedback, please contact our customer service team by email at support@uniremotelabs.com; Sincerely!
Scam, this is not the genuine dji app
Response from developer
Dear valued customer, thank you for your feedback. We are sorry for the inconvenience caused and your unpleasant experience with the app. However, we are afraid that there is a misunderstanding of information in this case. Hereby, our product is a third-party application that helps your Drone device maximize its features, especially in taking and importing pictures/videos from your own iPhone in an easy way. You are always welcome to experience our trial Premium before being charged (cancel on time before the due time). There will be no limit, no ads, and no interruption at all. If there is anything we can do for you, just let us know at support@uniremotelabs.com! We'll be grateful for your feedback.
BEWARE!
It is deceptive and makes it seem like this app can do everything the official app can but it can’t.
AND it will try to get you to sign up for a pay service that you don’t need at all.
BOTTOM LINE: your DJI drone will not function with this app. You need to download the official ‘DJI GO’ app not this imposter app.
This misleading product cost me several hours of troubleshooting my device trying to get it started!!
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may experience with our app. We have a disclaimer that our product is a third-party application that helps your Drone device maximize its features with enhanced functions and we are not affiliated with the official app. Our freemium app gives free users access to basic features with free quota and offers an enhanced Pro version with special benefits. Using our app allows you to unlock drone features without downloading other apps for each type of drone. If you have other questions or additional feedback, please contact our customer service team by email at support@uniremotelabs.com; Sincerely!
Subscription
Go fly now DJI
iPhone with all its good apps and features
Scam App
Response from developer
Dear valued user, thank you for reaching out to us. We are sorry that your issue is not related to the app. Could you contact us at support@uniremotelabs.com so that we can work together to figure it out? We'll be grateful for your feedback!
Beware
Bad service
Response from developer
Dear valued user, thank you for reaching out to us, we are sorry for the inconvenience caused. Our Customer Support team only supports via email and chatbox, we do not support via phone calls. We are afraid that you might contact the wrong number. Could you send us an email at support@uniremotelabs.com so that we can work together to figure it out? Thank you for your understanding and sympathy!
