Cant seem to cancel
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may have with our app. We are afraid that your issue might be caused by the automatical renewal of the subscription. Please note that we cannot process the subscription without your permission. Unfortunately, Apple does not allow us to process the refund directly, please follow the links below to cancel and ask Apple for a refund: - Cancel: https://support.apple.com/en-us/HT202039 - Refund: https://support.apple.com/en-us/HT204084 If you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via email at support@uniremotelabs.com; Best regards, Universal Remote Labs Team.
Do not download
Bogus app
Mavic mini
Not required
No manual, no good feature’s
Response from developer
Hi user, have you tried the latest update? It seems to fix the issue for many of our users. If it doesn't work for you, could you contact us at support@uniremote.com so that we can work together to figure it out? Thank you very much for your feedback!
About a rip off
Response from developer
Dear valued customer, thank you for your feedback. We are sorry for the inconvenience caused and your unpleasant experience with the app. However, we are afraid that there is a misunderstanding of information in this case. Hereby, our product is a third-party application that helps your Drone device maximize its features, especially in taking and importing pictures/videos from your own iPhone in an easy way. You are always welcome to experience our trial Premium before being charged (cancel on time before the due time). There will be no limit, no ads, and no interruption at all. If there is anything we can do for you, just let us know at support@uniremotelabs.com! We'll be grateful for your feedback.
Gioeakins
Too Expensive
Poorly designed and way too expensive.
Response from developer
Dear valued user, thank you for your feedback! We're trying to improve the app's quality, and your advice would be very useful. If you have any questions for us in the future, please don't hesitate to connect with us at support@uniremotelabs.com
This is a total scam
Response from developer
Dear valued user, thank you for your feedback. We sincerely apologize for the inconvenience you may experience with our app. We have a disclaimer that our product is a third-party application that helps your Drone device maximize its features with enhanced functions and we are not affiliated with the official app. Our freemium app gives free users access to basic features with free quota and offers enhanced Pro version with special benefits. Using our app allows you to unlock drone features without downloading other apps for each type of drone. If you have other questions or additional feedback, please contact our customer service team by email at support@uniremotelabs.com; Sincerely!
