Update: Still glitchy! There are so many missing features, confusing design decisions and crashes/glitches that it is honestly terrible to use. i've just opened it again this morning to do more client work and, even something as "simple" as using a raster paint brush to draw a circle and then the fill tool to flood fill the "object" ends in frustration:
1. The brush was glitching the whole time, with portions of the line disappearing; Had to go back to Document selection window and open the document again to get it to actually draw correctly.
2. Finally did that, got the circle drawn and tried to flood fill? Visibly it didn't "fill" (i.e. the circle still looked visibly empty) on the document, but the layer panel showed that it worked; had to, again, go back to the Document window to see that it had, indeed, actually filled the object.
These sorts of "quirks" are constant and interrupt workflow entirely on a repeat basis throughout the course of the day, whether on the iPadOS or macOS version. Given the amount of bugs that are found on a daily basis, plus their insistence on funnelling everyone through a forum instead of a proper ticketing system, it's clear that their team doesn't care.
If you want something professional for actual paid work, DO NOT BUY THIS!
Original Review:
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I hate to post a negative review, but this software is so infuriating to use. It crashes or glitches frequently, and randomly, has poor/no documentation, and “support” is attrocious due to their insistence on using forums, rather than a proper ticketing system. The Good: You can transfer files between desktop and iPad to work on them how and as you need. You pay once for the whole fricking suite. The Bad: Did you want palm rejection or gesture control settings? Tough. The system is set to work in one way and tough luck if you need to disable or change anything. Did you want to draw without the colour picker popping up? Tough. There are no settings for it, so it sucks to be you. Did you want to draw a vector line using a brush? Go for it. Then go back and pick the brush again because the software refuses to let you actually draw using anything other than a plain, round vector brush, so you have to then pick the brush afterwards. Again. What’s that? You changed the stroke width before choosing the brush you just changed to? Well, you’ll have to change the stroke weight again because every brush has a different default stroke weight and ignores the current setting. Did you want to add a gradient to an object or shape? Go to the FX section and set it up exactly how you want. What’s that? You want to change the direction of the gradient, maybe to make it vertical instead of horizontal? Tough. That setting doesn’t exist. Did you want to change the colour you’ve selected? Well, go wild … up until it glitches and decides to snap back to the previous colour every. single. time. (The only work around I’ve found is closing the document and going back into it, which is great up until it starts doing it again 20 seconds later. Lather, rinse, repeat.) Did you want to know how something works? Go to their website and look through the wonderful, text-based documentation. What’s that? You want to actually have images to go along with the “step-by-step” instructions? Sucks to be you. Did you want to know how something works specifically on the iPad? Fat chance of that happening. If it ain’t on the quick guide, you’re up a creek. Nevermind that the interface is quite different, you’re on your own. Did you want to duplicate a layer? Try tapping on the later to bring up the menu … oh, you wanted things like copy/paste, clear layer and duplicate layer there? HA! It’s hidden in a squirrely menu at the top of the screen, because that makes sense and is intuitive. Supposedly. For someone. Somewhere. Did you need support? Well, good luck. Support happens exclusively through their forum, which has mainly old information not pertaining to v2. Did you want to know how to identify new content that’s applicable to the current software version? Well, good luck. You’ll have to look at the post date and hope they’re talking about what you have. While companies like to defend the lack of support by saying how people will get quicker answers through a forum, it’s a cop out. The answers you find there are (a) not from the devs so not necessarily correct and (b) often require so much back and forth it’s not worth the effort. This program, however, NEEDS proper ticketing because it is SO. BLEEDING. GLITCHY! I wish I could use this daily without pulling my hair out or feeling like throwing my iPad against the wall. Procreate has some quirks, but at least it works pretty reliably. Can’t wait for the day when they release an alternative to Publisher. If you’re looking for something that’s reliable enough to use daily in a production environment, this is NOT IT.
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