Force Closing When Paying
App forced me to update after opening. Now that I’ve updated, it force closes if I try to initiate payment for next month. Very annoying because I like to pay before the first of the month, since it takes 5-10 days to even process.
Sign in With Apple Has Never Worked
I made an account with Sign in With Apple on their website. Their app has never worked when trying to sign in though, I reported it as a bug with zero traction.
Not related to app functionality but Belong is generally a very poorly run company. I applied for an apartment in Washington state through them where we have a first qualified applicant rule. The site said I was “first in line” only for me to get completely ghosted, never offered a tour despite continually submitting time, and then when I called support for help they said they had offered it to somewhere else. So essentially what happened is that I had $50 stollen from me via the application fee while Belong broke our local rental laws.
Not related to app functionality but Belong is generally a very poorly run company. I applied for an apartment in Washington state through them where we have a first qualified applicant rule. The site said I was “first in line” only for me to get completely ghosted, never offered a tour despite continually submitting time, and then when I called support for help they said they had offered it to somewhere else. So essentially what happened is that I had $50 stollen from me via the application fee while Belong broke our local rental laws.
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App Closes Unexpectedly
I am using the Belong app version 3.10.0 (62) on an iPhone running OS 17.5.1. It is unexpectedly closing.
Belong home and their app is worst company to work with
It is an absolute nightmare to work with belong home from start to finish. First and foremost, their online portal for accessing resources is a disaster. Trying to find the information I needed felt like navigating through a labyrinth blindfolded. Contact their team was like shouting into the void. Emails went unanswered for days, if not weeks, and forget about trying to get someone on the phone. It's like they're actively avoiding their customers. But perhaps the most infuriating part of the whole experience was their blatant dishonesty when it came to maintenance requests. I paid for a service, expecting it to be carried out in a timely manner, only to be met with excuse after excuse. It's clear that they have no regard for their customers' time or money.
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WORST EXPERIENCE! You will be at your own.
Disclaimer: This review is about BELONG, not the app. My experience with Belong has honestly been a letdown. They skipped mentioning some important safety stuff about the area, like a transition house for inmates nearby – news to me! In the first month, our car disappeared, and over the next five months, my windows took a beating five times, plus my license plate went missing twice. Basic stuff? Yeah, that's where Belong struggled, taking three months to hand over my mailbox key and five months to sort out bill payments. Talking to them was like pulling teeth – emails went unanswered for ages. And get this: our neighbor, who shared the backyard, turned out to be a registered child molester! Belong conveniently forgot to mention that, and even the landlord didn't know when we finally met on our way out. Belong's lack of transparency and lousy communication seriously messed with our peace of mind during our stay.
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Charged for random items
I’m not really sure what’s going on, if it’s a system glitch or something. I rent out my home and I’ve been getting randomly charged for items. When I contact support their say it’s a mistake and they will reverse the charge. Fast forward a week, I don’t get a refund and instead I’m charged for something else completely unrelated. It says “fencing” but I rent out a condo and there isn’t even a fence on the property. I really hope this gets resolved.
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The app is so easy to use
It’s never been simpler to get guaranteed rent!
The app and user experience is great!
I’ve been waiting for this for so long!
5/5 stars
I’ve been a landlord for years and struggled with the stress of rent and residents questions. Belong has given me peace of mind and streamlined through the app.
Super clean
Very smooth UI and onboarding flow!
