Fake
They sent fake order and dirty, and didn’t give all money back…
Extremely bad customer service, but the cheapest genuine luxury products
I was extremely worried about my order from Cettire, as I read all negative feedback after I have made an order. I purchased $1400 Bally bag (both duty and tax are inclusive) from Cettire, and it took a week to actually dispatch the product from Milan Italy, and took another week to get delivered to my Sydney address. The courier was DHL. The bag was arrived in perfect condition, no defects found, never been used nor seem to be the returned product and is genuine product from Bally. Even though 2 weeks has been taken to be delivered since I initiated an order, I finally satisfied with my purchase. However, the customer service was extremely bad as they just replied one of my emails (among 3 enquiry emails) after 5 days of email sent. So, when you order from them, never expect a good customer service.
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Crazy delays on my recent order
Really bad customer service
Please dont use this
Once u make purchase there will be a no information a u cant reach them there no phone number doesn't reply to emails spent 300 I have no information about my order i purchased as guest i didn't receive any email
Very happy with my orders
For me living in the US, I took a chance with aa company I never worked with on line . I have never been so happy with the shipping time frame and of course my merchandise is exactly what I ordered. I’m continuing to shop.
N’achetez rien sur cette application
Le plus mauvais service à la clientèle que j’ai eu de toute ma vie . N’achetez rien avec CETTIRE ! Première je pense qu’il fraude les gens. J’ai acheté un sac à main Versace et j’ai reçu un portefeuille de valeur moindre. J’ai contacté le service à la clientèle et après plus de 2 semaines d’attentes j’ai reçu une réponse que me demande de retourner le colis. J’ai retourné le colis et après plus de 40 jours j’attends toujours mon remboursement. Après quelques email envoyé à ce sujet à CETTIRE il me disent n’importe quoi pour se débarrasser.
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long processing time. Bad customer service
I have bought several times in this store, the previous times it was good but this time I bought some shoes and we are on day 8 since I made the purchase and it is still processing, it won't let me cancel it, they don't respond to emails either. We will see how many more days it will take to process my purchase.
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Great so far
I’ve used CETTIRE three times so far and every time my experience with the store has been a positive one. No problems with refunds and great customer support. And their prices are fantastic. I’ve saved a lot ordering from them. The delivery could be faster but these orders do come from overseas so it’s understandable.
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Great App /Store
Alwayz use Certtire Alwayz know ur get the best 😃
Terrible
Not good service at all ! On two occasions my order was not fullfilled …then I sent back an order weeks ago still waiting for a refund the customer service is appalling….i am very disappointed and frustrated with this site
