Leave a Review Trustpilot
Terrible customer support
I have been trying to reach them for over 5 weeks but they haven’t responded to my messages yet so I’m just waiting on them to respond back to my messages so that I can make sure that I will be able to review the companies that I want to review my review for them so I don’t know what to say about that but it’s just so frustrating to me that they can’t even get back to me with the situation that I’m trying to resolve with them so I’m not really happy about this customer service situation is terrible and very very frustrating to me because I work in a customer care company and I know what they are doing right this secondShow lessHfchyhbggbhghb
Developer Response
Hello Thank you for getting in touch and letting us know about your experience contacting our support teams here at Trustpilot. This is most unusual as our response time is generally within a few days at the most. I'm keen to get an understanding of why this has happened. From your review it appears that you are looking to write a review on our platform about a business that you've used. Could you please update your review with more information about the issue you experience whilst writing your review? This will enable me to get you the assistance that you need. Kind Regards Jen| TrustpilotEssential app to check out companies
I recommend Trustpilot to anyone and everyone and of course frequent it myself when unsure of purchasing online from new companies I’ve never used before.
It’s important with most things online these days to have a heads up prior to choosing to spend money on a company that is badly run or worse, outright scammers.Show lessOnline safety
Developer Response
Hello there, Thank you so much for your kind words and your feedback on the Trustpilot App. We're glad to be your go-to platform for company reviews. Stay informed and shop confidently with Trustpilot by your side! Thank you as well for being part of our community. All the best, Flavio - TrustpilotExcellent, Important and Helpful app
Application every body should have , help and protect consumers from predators companies in our world .Luisito416
Developer Response
Thanks so much for this lovely feedback. The team at Trustpilot works hard to bring you a platform that’s trustworthy and enjoyable to use. We’re delighted that you’re finding it to be beneficial. We believe in cooperation and dialogue and in bringing consumers and companies closer together to create ever-improving experiences for everyone. Happy Reviewing! Jen | TrustpilotPerfect Company
I have become to be a Very Trustwory person on Trustpilot. I believe everything they say. They are here to give nothing but the truth and I wouldn’t trust anyone else. Thank you so much for being here for us. So we don’t fall into traps that cause us to waiste money. You are truly honest and I commend you as the best company out there today. I have asked several questions and received the correct answers so I don’t throw away money I need to survive. Especially with A.i. out there now it becomes even harder to know if something is even real. But, you now the rest of the field to the ground. God Bless you all. Sandra SteeleShow lessHated to be you
Developer Response
Hello, Thanks for your review. Our goal at Trustpilot is to create and maintain the best community for online reviews on the market and it’s great to hear we're doing a good job living up to it. Happy reviewing, Kerry-TrustpilotEthical
I requested that they freeze and issue a consumer warning on “The Life Coach School”. Why is it okay to receive ten 5 star reviews in a single day? There is no way she didn’t ask for those. Please help. This woman has ruined my financial life and is ignoring my review and everyone else’s and going on to sell more products before addressing the issue in an ethical way or even at all. She is dangerous.Show lessincorruptible veracious
Developer Response
Hi, Thanks for sharing this with us. If not already done, please use our whistleblow function: https://support.trustpilot.com/hc/en-us/articles/223256747-Does-Trustpilot-have-a-whistleblower-function and our Content Integrity Team will start an investigation and take the necessary actions. Thanks for helping us protect the integrity of our platform by sharing this information, so we can investigate this further. Kind regards, Sacha - TrustpilotFalsely suspended
Well 2 or 3 days ago I reviewed 3 websites and the next day I got suspended for spam on one review and first of all, my reviews are real, I’m real, I didn’t spam at all and they refused to unblock me so what the heck is the point of all this for me to get suspended, don’t even recommend Trustpilot after the false suspension, refused to tell me anything and removed all my reviews for no reason, disgraceful company. Trustpilot, you call yourself a review company and allow us to review other companies but falsely suspend your customer’s account’s for no reason, you don’t even give us a reason and you say you are sorry, but I bet it’s all a bunch of lies. I have given 5 star ratings to some companies and 1 to 3 star reviews for others so I don’t understand why you suspend me. Now I can’t trust you at all, useless company suspending me for no reason.Show lessSamhung59660
Developer Response
Hello there, Thanks for the review and, we are very sorry to hear that your account was suspended from Trustpilot. I don't have insight into what has caused your account to be suspended. Reasons for when an account can be suspended are: when there is detected spamming behavior, multiple user accounts connected to you, or other breaches of our guidelines. As previously advised, I suggest you to reach out to our Content Integrity Team, advising that you disagree with their decision. You can reach out to them directly by filling out this form: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020 They'll look further into the matter and, if a mistake has happened with the suspension, they'll be able to rectify it. All the best, Flavio - TrustpilotI have been writing review for 7 years
I have experience engineering
in 3 applications and have written lots of reviews honestly for Trustpilot, because that’s the way that I am and want to be
Telling lies is not the way I wish to follow, Confucius stated truth and caring is the only way if you are A man of honour……
I have been with Chinese masters who explained the way of the Great Master Confucius’ so can understand True Caring in what I do for myself and others.
Remember to be honesty and caring…….!Show lessRogerApothecary
Developer Response
Hello, Thank you for your seven years of honest reviews on Trustpilot. Your commitment to truth aligns with our goal of maintaining integrity and trustworthiness on the platform. Best regards, TrustpilotTHE BEST IN THE BUSINESS!
I have been on several different platforms like TRUST PILOT BUT NO ONE PLATFORM THAT I HAVE SEEN COME CLOSE TO TRUST PILOT! Next time you want to join a company, chat site, or dating site, before you waste your money check the site out first Right here on TRUST PILOT, because they work for US!Gritch_57
Developer Response
Thanks for your review, and for making us your first port of call before deciding which companies to take the plunge with. A little bit of research can be the difference between a good and bad experience. We’re delighted to be of service! Best Wishes Jen | TrustpilotDon’t hit return
I hit return and lost all my formationLife in his hands
Developer Response
Hello Thanks for getting in touch. I'm sorry to hear that this was your experience of using our app. I appreciate that must have been frustrating for you. This is a feature that's in built to many applications to ensure that text isn't captured without your permission and to allow you to change your mind if you want to change your content. We appreciate your feedback and hope that you'll continue to post reviews on Trustpilot and help others to make decisions. Kind RegardsExcellent platform highly recommend
This platform is a good way for people to tell others what is going on with different services online or shopping , it also allows you to let off steam when you are being wrongly treated It’s a shame that when this happens the company in question writes robot responses and most don’t even bother to respond and don’t seem to feel guilty and refund the buyers for anything even with proof evidenceShow less02380jenni
Developer Response
Hello there, Thanks so much for your rating and feedback, we're so happy to know how much you're satisfied using our platform. Have a great day ahead! All the best, Flavio - Trustpilot
