Trustpilot User Reviews

Reviews Summary

Top reviews

Leave a Review Trustpilot
  • Hopeless

    Every time I get an answer from you guys, it says woops something went wrong our end and can’t see my answers

    Developer Response

    Hello,  Thanks for letting us know about this. Without users like you, who make us aware of these errors, we wouldn't be able to improve our app. So thank you so much for sharing. We're at the moment looking into this matter and work hard on having the matter resolved. We hope the app will soon work flawless again and that you can read and share your reviews as easy as you are used to.  Kind regards, Sacha - Trustpilot
  • Not trustworthy

    Reviews marked as verified are company reviews and 100% fake. Should not be posted.

    Developer Response

    Hello Ann,   Thank you for sharing your review and your feedback with us. We're mournful to read about your concerns. The integrity of our platform is a priority for us, our Content Integrity team is dedicated to protect our platform from fake reviews, misuse and fraudulent behavior; the team is constantly working to make our platform more Trustworthy. Last year, we were able to identify and remove more than 2.7 million fake reviews out of a total of 46.7 million posted and take action against fraudulent behavior from warnings to legal actions. We also believe in the power of our community, so our whistleblower function enable all our users to notify us about any potential issue, feel free to contact us using the following form: https://support.trustpilot.com/hc/requests/new?ticket_form_id=360000922460.   All the best,
  • Trustpilot

    Never will i bother leaving a trustpilot review again, fact is i dont trust you, fake reviews. You try to bring advertising reviews to your attention by flagging reviews and you do nothing to remove reviews for other business. So this time goodbye for good.
    Thank you developer for your response but the staff do not read the flagged items which relating to my reports are clearly unrelated to the company being reviewed. The actual company on trustpilot is fake and i think only reviews related to that company should be listed. I lost £169 due to your mixed up reviews, you also list a third genuine company with a similar name. No doubt trustpilot does not check its sites named reviews, wish you luck in future but do not trust a mixed up review site get more staff as your site is a shambles.
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    Developer Response

    Hello Mike, Thank you for sharing your review and feedback with us.   We're mournful to read about your concerns. The integrity of our platform is a priority for us, our Content Integrity team is dedicated to protect our platform from fake reviews, misuse and fraudulent behavior; the team is constantly working to make our platform more Trustworthy. Last year, we were able to identify and remove more than 2.7 million fake reviews out of a total of 46.7 million posted and take action against fraudulent behavior from warnings to legal actions. We also believe in the power of our community, so our whistleblower function enable all our users to notify us about any potential issue, feel free to contact us using the following form : https://support.trustpilot.com/hc/requests/new?ticket_form_id=360000922460. All the best,
  • Trust but Verify

    This App was recommended by a friend who shops almost exclusively on online. As a physician, she seldom has time in her schedule to physically shop. When discussing an online purchase I made with no communication by the seller she looked the company up and to my horror read me the reviews.
    We put faith in companies that once we input our credit card information—we have entered a contract “if you will.” I pay, you send in a timely manner.

    This has been an eye opening experience for me. Given most online retailers are in China, it’s imperative one researches the company via this App or it’s truly buyer beware. I absolutely love Trust Pilot and value the reviews and feedback others have taken the time to share.

    It’s an incredible tool for those who put trust in buying online.
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    Developer Response

    Hello Lynne  Thank you so much for your feedback. Your kind of experience, with an unscrupulous seller, is exactly what we want to help you to avoid. With Trustpilot and the power of free speech there is no hiding for businesses that don't treat customers fairly and with the respect that we deserve.  Thank you for being part of Trustpilot and helping us to help others.  Kind Regards  Jen | Trustpilot
  • Great app you must have it !

    I love this app, helps me know which firm is the best for my agenda and helps me also express myself in reviews, I hope the developer gets back at me to help me know how to earn from this app cause I have been verified 😮‍💨👉💵

    Developer Response

    Hello Global  Thank so much for getting in touch.  We're delighted that you're finding reviews to be an easy and effective way to express yourself. Writing a review on our public forum is a powerful way to get your point across and we hope that you get the outcome you're looking for.  Kind Regards  Jen | Trustpilot
  • Love reading reviews before I purchase anything

    I can always count on Trustpilot to have helpful and honest reviews so Trustpilot is my go to before I purchase anything !!

    Developer Response

    Hello Aries&Taurus, Thank you so much for sharing this lovely feedback with the Trustpilot community. We're absolutely pleased to know we're the first place you check to orientate your daily preferences on purchases, so thank you a lot for helping us in helping others with your reviews because that's what truly gives us credibility and trust! Have a great day ahead! All the best, Flavio - Trustpilot
  • Only product review site I trust

    Only product review site I trust

    Developer Response

    Hi Stevan, Thanks so much for your rating and feedback, we really appreciate it! We're proud to provide an open platform that allows everyone to get their voice heard. Kind regards, Kerry-Trustpilot
  • Such a Great Way to Buy or Pass with Confidence

    I’ve especially appreciated being able to check into businesses that post appealing-looking merchandise on Facebook but seem a bit sketch. Almost all I’ve looked into have info on Trustpilot, and the reviews have been super helpful in allowing me ti make a decision one way or another and move on.

    Developer Response

    Hi Beccazak, Thanks so much for your rating and feedback, It’s great to hear you can make good use of our platform when needing to make informed decision about future purchases. Kind regards, Kerry-Trustpilot
  • Good idea for recognition and being valued

    Trustpilot is an amazing app that provides a wonderful platform for expressing appreciation and recognition towards professionals and employees. It not only allows individuals to acknowledge the hard work and dedication of others but also provides an opportunity for managers to reward their employees' efforts, thereby minimizing the possibility of favoritism. Trustpilot's user-friendly interface makes it easy to navigate and provides valuable insights into the work ethic and personality of the people one interacts with. The app's ability to document everything in writing ensures that performance reviews are accurate and transparent, making it an indispensable tool for fostering a culture of appreciation and recognition in the workplace. Overall, Trustpilot is a must-have app for anyone looking to show their appreciation for the hard work of others.
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    Developer Response

    Hi love 200211 Thanks so much for  your rating and feedback, we really appreciate you taking the time to share your experiences with us and our community here at Trustpilot. Our goal at Trustpilot is to create and maintain the best community for online reviews on the market and it’s great to hear we're doing a good job living up to it. Kind regards, Kerry-Trustpilot
  • I Am 85 And love TRUST-PILOT.

    There’s something exquisite about returning home after shopping when an assistant has gone out of their way to help, and I can then give good feedback on Trust-pilot.
    Trust-Pilot is also so respected within all areas of service, i.e. Airports, Trains, Buses, Hotels, Cafes, the list is endless, and we as old young-at-hearts have the blest time to give feedback, don’t you think?
    Yes I agree, this platform also helps when something’s unfair, or disappointing, and you feel powerless, sometimes someone listens to your view about things.
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    Developer Response

    Hello Onedaymore  Thank you so much for your lovely review. We know that it means a lot to businesses when you take the time to let them know about your positive experience. Thank you for sharing yours.  Kind Regards  Jen | Trustpilot

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