I’m really upset. I have used Index for just over a year. I’ve create a brand and my Index business number is associated with my brand. One time before, my number was being blocked and I couldn’t send or receive messages or phone calls. They fixed it, but in the time it happened, I’m losing business. Then it happened again, lost business. Then I couldn’t send images, then messages were not sent because they were too long. Now, on Christmas…my number is inactive and if you text or call it, it says the number is no longer in service. Sorry, but I’m doing business on Christmas and I can’t get anyone from Index because I am sure they are not working today. Basically it seems like my number has been hacked. As soon as I get this cleared up, I’ll just use my phone carrier and hope I can port this number over.
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Response from developer
Hey there, we're sorry to hear about this. We want to apologize for any headaches this may have caused you. We'd love to help investigate this further, so please reach out to us at reviews@getindex.com. We'll see what we can do to help.