I’ve been using the Cashwalk app for almost 2 years. It’s been encouraging me to walk more and keep track of my steps. The added bonus of getting a small gift certificate every time you complete certain miles is a plus. They were more generous a year ago and did not make it as hard. You were able to collect five dollars for every 2000 miles but then they increased it to 5000 and the ads have gotten longer and I’ve noticed that it’s taking so much longer to get coins.
I used to be able to reach my call every month but now it’s taking months and months to make the 5000 steps so that’s been a bit frustrating for me and I am getting really bored with the ads and often times skipping them altogether hence the 4 star rating.
Two years ago I would have given them five stars easily because they made it fun but I do appreciate that they still will give you some rewards after so many thousands of steps which is better than nothing.
Unfortunately I’ve lost my initial enthusiasm because my time is valuable too, and I don’t want spend it watching boring and repetitive ads. I found some other apps that kept track of my steps with shorter ads and have been using those more.
It was good and legit when things were working generally, although i too experienced bugs mentioned in other reviews such as getting logged out randomly losing coins. The blow i got from them was when problems occurred, and I contacted them, no help was offered. My old account was locked during a trip overseas, despite my return to US, same error "only in service countries", contacted them no response, so i had to abandon that 3yr old account with gift card balance, and registered another account under this Apple id, only to find out being suspended after earning enough coins to make a redemption. Emailed them through the app, trying to explain my difficulty and nothing other than quoing multiple accounts. I am willing to delete the old account but couldnt login, and emailed tjem 4 times over the past month, and nothing in reply. Must be the worst and mosy unreasonable kind of customer service i ever have, and i am noy alone. User be warned. You better keep finger crossed that you never need to contact them ever. Will be deleting it altogether if still no solution. Cannot keep wasting my steps on this nonresponsiveness.
The app does get you walking but, it took a few months for me to even get a 5$ gift card. Now that was just me, but they should really put more money on to the gift cards or you get 100 cash coins for every 50 steps. But the app is great in general but I don’t really like how when you try to cash it in it has an ad that pops up everywhere before you have to get the cash coins and when you have the prizes for like walking 2000 steps you get like 8 coins so the prizes are kind of rigged. It will say 2,346 or 1,560 or other big numbers and you will end up with either 5 or 8 or 7 so yea. And the scratch game that you play to win coins it says scratch three diamonds to win huge prize when there is only two diamonds in the scratch card. That’s just my opinion on it cause everyone is different but they should really update the cash on it
I’ve been playing the games because it gives you more points faster. So far all the games I had played rewarded me the points for reaching the mildstones, but some of them have either not given me my points at all or stopped after a certain point. Find Easy - Hidden Differences stopped giving me points after level 22. I reached level 26, 25 was the next milestone but it never gave me anything beyond level 22. The next game is Brain Test: Tricky Puzzles. The first goal was to reach level 20, I’m currently on level 24 and I never received any points. Idle Bank Tycoon: Money Game stopped giving me points after the first milestone. Color Ball Sort Wooden Puzzle never rewarded me any points even after I reached the first goal. I sent in tickets for the first two games and have yet to hear back or receive my points. I’m not playing these games any further as it would be a waste of my time. I never played the games before so I was a new player to them. I will be uninstalling these games since I’ve yet to get what I earned.
Edit: July 16. I never got a response from support and I never got the points I EARNED so after 48 hours if you haven’t received your points don’t waste your time on that game. Leave a bad review and move on. The CashWalk devs support scam games that are obviously bait.
Developer Response
We're truly sorry for your inconvenience🙏 Unfortunately, we have failed to find your email CS under "Rosie_Rosebud69 "name. For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.I tried this app after seeing hundreds of ads for it on other apps. I figured that if I’m going to be walking, why not get a gift card for it. Earn 3000 coins and get a $5 card, easy enough. Then they raised the requirements. No big deal, I’m walking anyway. Then one day I get logged out of the app, when I log in, all my steps were gone. Fine. Glitches happen no big deal. Then it happened again a week later. Then again. And again. I’ve finally had enough. Why should I watch ads for coins (and make the developer money in the process) when I don’t get credit for my steps? Also, this app doesn’t count your steps like other apps or Fitbit or Apple Watch. It takes your steps using GPS. So your fitness tracker may say you did 10,000 steps, but this app will say 6,000. So you can’t earn coins if you use a treadmill, again no big deal. It’s not a big deal until you sit down at night to mindlessly tap the screen to get your coins only to find out that your daily progress has been reset. Customer service is non existent. Do yourself a favor and get a different app. There are plenty out there.
Developer Response
Hello, CashWalker! We are truly sorry for the unsatisfactory experience with our app service. We will definitely take your feedback into account and constantly strive to provide better service! If you could provide us with the more details about the issue you experienced, please contact us through "Contact Us" in the app menu with issue related screenshots! We'll get back to you at your earliest convenience. Thank you for your understanding.🙏I recently started using the Cashwalk app, and it's been really cool for both staying active and earning rewards. The app is easy to use and looks nice. You just open it, and it counts your steps, giving you points for every step you take. These points can be traded for things like gift cards and discounts, which makes walking more fun. It also shows you your daily and weekly step counts, which helps you keep track of your fitness goals. The app works well without crashing and doesn’t use too much battery. Plus, you can add friends and join challenges, which makes it even more exciting. One thing that could be better is if they added more types of rewards. Overall, Cashwalk is a great app for anyone who wants to get more active and earn cool stuff at the same time. I really recommend it!
Developer Response
Thanks for your awesome feedback, User#03! We are glad that you are enjoying the application service 😊🙏 If you need any help, please contact us through "Contact Us" in the app menu with issue-related screenshots, so we can get back to you asap! Let's keep cashwalking 🚶♀️🚶♂️💕Cause I pressed the coins and it keeps going back to the same thing, especially when you do the claim thing to do the videos it keeps going right back to it. It hasn’t let me claim them or anything and it’s been updated. I don’t know if she what’s going on y’all got some bugs in his system to get it fixed also, when you try to cash out your wars, it keeps saying you verified your phone. It won’t let you even get the reward, so that needs to be fixed as well thank you it would be great if they add more rewards like PayPal awards or rewards for certain stores or anything because these gift cards are on here is not good enough and then went up on how many coins I have to have to get to cash it in now and I was getting close to where I can cash it out
Developer Response
We're truly sorry for your inconvenience🙏 For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.I have several missing coins from the game, and nothing happens when you try to use contact us. Sometimes they have biggest reward for the very last task, then when you complete the last one, nothing happens while all small tasks got rewarded. Not sure if this is intentional but frustrating and they never fix even if I do contact them and submit tickets. Nothing happens. —— Again, tried to contact and submit an issue but does not work. Also getting coins from playing games is not stable and very last reward (biggest reward usually and takes long time to get there) often gets missing. Frustrating. — another update: it was finally fixed. The customer support worked for the first time.
I have been using this app for quite a long time now. Almost 2 years now. When I first started using this app, all I needed was 2k points. You had to make sure you got your points every 100 steps but you also got more than you get now because it didn’t stop at 100 coins. Now you can get 150 tops per day unless you hit something big. So the price has increased. From 2,000 to 2500 to 3000, and now it’s a leap from 3000 to 5000. At a rate of 150 now you will need an entire month to not even be able to get 5k and get a 5$ card. The excuse is that they need to increase the amount of effort and time you spend on their app so they can offer more later on, yet XBOX was removed when the jump from 2500 to 3000 happened.(not to mention you can only get one gift card per 24 hours). So we can tell that isn’t true at all. I wouldn’t waste my time with this. Because they are telling us our time is worth less than it used to be and they decrease the value of our time, while banking on revenue from adds, and paying out less and less as it continues. I will cash out what I have and delete this app and move on and I’d recommend that everyone who sees this think twice about coming here and I’d recommend others do the same until they change. Kinda sad really, because I walk a lot and felt like this was a good way to feel my accomplishments of where I’ve come from. 🤷♂️ live and learn.
Developer Response
Hello, CashWalker! We are truly sorry if you had any inconvenience. We have recently increased coin rates to provide better service and promotions in the future. So please look out for the future updates! Thanks for your love and support.🙏I was gaining coins and trying to stack them. I had almost 4000 coins and would've gotten two $5 gift cards. As soon as I got over 4000 and went to cash in, it was changed to 3000 for one $5 gift card. Already slightly frustrated, I kept going anyways. I got to 6000 and went to cash in, got one $5 gift card and had to wait to redeem another. I went to go redeem the other 3000 to see it's now 5000 for one $5 gift card.
I saw the response to another user who is also frustrated about this and the response isn't helpful at all. I don't use this app as a game so I'm not going to sit there and go through all of the bonus items. I already forget to come to the app and watch videos to get coins. It's only 1 coin per 100 steps walked but you don't get them unless you go and claim them so it's already difficult to receive coins and this app just makes it harder. That's fine, but there's no point in the app if I'm not going to make anything from it.
Developer Response
Hello, CashWalker! We are truly sorry if you had any inconvenience. We have recently increased coin rates to provide better service and promotions in the future. So please look out for the future updates! Thanks for your love and support.🙏
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