User Reviews: CashWalk

Reviews Summary

Top reviews

  • Price Changes (Do not recommend getting this app if you don’t like prices getting changed so often)

    Ok so this app is great and all, they do actually give you the rewards once you reach a certain amount of coins. The thing is about the coins THEY KEEP RAISING THE PRICES When i first came to this app it was originally 2,000 coins for a $5 apple card, but a month later they raised it again to 2,500 and it was frustrating because I was so close to claiming my reward but now I have to wait and i thought you know “they must have done that just to be safe” a week or two later they RAISED IT again to 3,000 for just a $5 apple card. Everyone in the app is mad because they keep raising the prices just for a 5 dollar gift card which is . I don’t recommend getting this app if you are impatient or don’t like the prices getting raised every so often. I just might quit myself if they keep raising the prices one more time. Eventually their going to lose all their users if they keep doing this to their app and they aren’t going to earn any money from the users

    Developer Response

    Hello, CashWalker! We apologize for the inconvenience caused. We constantly evaluate and make adjustments to ensure a fair and sustainable experience for our users. We appreciate your feedback and will take it into consideration for future updates. Thank you for your understanding.
  • Scam

    This app is a joke. You can’t even get within 1000 coins of the prize before they raise the price. So the prize (gift cards) are not attainable. It doesn’t even work as a step counter because 1) it doesn’t count every step correctly 2) it doesn’t sync with your phone or watch to count steps when you are not physically carrying around your phone. So all in all it does nothing of what is advertised. I looked through some of the “5 star” ratings and read the reviews, even those are all complaints not sure why they rated them 5 stars? Uninstalling this app. Should have done it a while ago. Wasted my time watching ad after ad in order to “claim” the coins and wasted my energy thinking that I was able to claim a prize at the end of it all. 100% false hope. I highly recommend NOT installing this app.

    Developer Response

    We apologize for the inconvenience. Our team is constantly working to improve the app and provide better rewards. We appreciate your feedback and will take it into consideration for future updates.
  • Could be better

    I’ve been using the app for several months now. And while I have earned several rewards it is getting disappointing as the coins needed for a $5 reward keep increasing. When I started it was 2000 coins for a $5 reward, then it bumped up to 2500 coins, now it’s 3000 coins for a $5 reward! Additionally, the app does let you earn extra coins in a variety of ways from following links to websites, taking surveys and now some games. BUT, I have had MANY coins NOT received. One was for a game I downloaded and played per the posted instructions. I never received the coins. I submitted a complaint about it and never heard anything back. Many of the website links never paid their coins either and there is really no way to report it! Some of these websites required you to provide name, email, address, phone to get the coins… yet NO COINS! I think I will be deleting the app since they can’t live up to their promises.

    Developer Response

    We apologize for the inconvenience. Our team is constantly working to improve the app and provide better rewards. We appreciate your feedback and will take it into consideration for future updates.
  • Scam. Download another app, like Evidation

    CashWalk is a scam because I had over 14,000 steps and couldn’t redeem my points. I emailed them and contacted them through the app, but they never got back to me. I also sent them screenshots to prove that they took around 2,000 points from me in a day. At one point I had 16,000 points. The following day I had 14,000. Today? I have around 13,000. How? I used to also be able to make more than 100 points per day and now they capped it at 100 maximum. Don’t email them or contact them through the app. They’re lying if they tell you they didn’t receive or see your email or messages and will urge you to try again. All lies. Don’t do it and don’t download this app. If you download another app, I promise you’ll be happier. Save yourself the headache and frustration, don’t download this CashWalk app.

    Developer Response

    We're truly sorry for your inconvenience🙏 Unfortunately, we have failed to find your email CS under "Tisha Her"name. For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.
  • App is fraudulent, doesn’t keep rewards at originally displayed level

    I’m intending to file a consumer and internet complaint to the FTC and FCC for fraudulent activity and illegal use of a wireless device for tracking activity due to multiple violations of the agreement I and many others clicked on when we downloaded and agreed to use this app. Because this app requires disclosure of personal location information supposedly in exchange for the ability to access cash rewards, violating their own terms of service and the agreement between the consumer by increasing the requirement for said rewards without informing the consumer constitutes illegal information harvesting without consent.

    For example, I had 850 coins, the gift card I wanted was listed at 1,000. When I hit 900, I came back the next day and the gift card was now 2,000. When I hit 1,700, now the gift card is listed at 2,500. This is a scam and is fraudulent.

    Developer Response

    Hello, CashWalker! We apologize for the inconvenience caused. We constantly evaluate and make adjustments to ensure a fair and sustainable experience for our users. We appreciate your feedback and hope to meet you after maintenance with awesome promotion events in the future🥰 Thank you for your understanding.
  • Scam

    So apparently the points you get from offer’s doesn’t apply to your walking coins, okay so I’ve made over 5,000 coins from offers and surveys, if I can’t redeem them then what’s the point? Someone on the feed said you have to have 500 walking points to redeem for gift cards okay so again what’s the point of completing offers and surveys if you can’t redeem them.. It’s just another way to scam people into thinking they are getting points that you can redeem and that’s not true at all.. I spent so much time trying to save up my points and apparently they are useless, what a waste of time.. Developers are making tons of money selling ad space and they are misleading everyone promising gift cards.. Got a reply and all they said was it was all explained in the small print after downloading the app.. I read through it again and still didn't see where it was explained.. Who in the world is going to read every single word especially when it's not even written with us in mind, just a bunch of legal crap that only protects themselves.. If anyone has had a positive experience please fill us in, I'd love to know

    Developer Response

    Hello, Georgia girl0418! We are sorry for the inconvenience you had. As our mission of service is to motivate your walking as rewarding for your health, we have minimum stepcoins that users need to collect before trying the first redemption. Our team is trying to improve the service, so please keep your eyes down the road🙏💕
  • App erased my account and made me start over

    I had been using this app for a while and had already redeemed two $25 gift cards. I was 3/4 of the way to my next gift card and the app logged me out. When I logged back in it made me sign up for a new account again using the same email. I lost all of my coins. The strange thing was that it did the same thing to my husband about 15 minutes before it happened it to me. He has stopped using the app after losing all of his progress. He has a friend that also uses it, and nothing happened to his account so we have no idea what could have happened. I had trouble finding any contact information for the company, but was able to find an email listed as their customer service contact. I sent an email and got no response. I am really disappointed because I religiously used this app every day. It was awesome until this happened and now I’m not using it anymore.

    Developer Response

    We're truly sorry for the inconvenience. CashWalk server was temporarily unavailable, yet now it has been fixed! So please try re-login with your old email account you have used previously through the same platform. If you keep having issues, please contact us through "Contact Us" in the app menu with related screenshots and your review name. 0919
  • “Security reasons”?!

    I’ve used this apps for years… I worked my hind end off to collect the coins like I should. But I cannot cash out because it says my account has been suspended… I used to have this app on 5 star but now I want to give it 0 stars but the review won’t let me so have to give 1 star. Do not say contact you through “contact us” because I already did and I’ve been ignored. I used to tell all my friends to use this app. Now I just wanna tell them to find a different app. Don’t tell us to contact you through “contact us”. We want the issue resolved instead of pushed off to the side. I WILL find a more loyal app if I have to. I don’t want to because Ives used this one for years and it’s so hard to find an app that actually does as it says it will. Don’t be a fake app like everyone else. Please fix this. Once it’s fixed I I’ll edit my review and give you a higher star rating.
  • After weeks of requesting support…

    I downloaded the app about 4 months ago. During that time, extra coin rewards were never deposited into the account. That’s okay, I can survive. Then, there were never rewards available when I hit the necessary amount of steps. The developers were quick to respond on the App Store, but didn’t respond to customer support emails.

    Surprise, when rewards restocked and were available, my account was paused. The account was paused for weeks, while I waited a response, after sending several emails. Here it is, copied and pasted: “the service use from out of the service area might cause account suspension considered as an abusing action. If you made any visits or traveled to the non-service area with the CashWalk service, please send us any proof such as tickets or reservations under your mobile number or email address.” There was no elaboration on what “service area” is. I was pretty disturbed by the request for personal information like hotel stays, tickets, reservations. That is excessive and not a reasonable response as to why my account was randomly paused? Of course, despite asking for clarification, they never responded.

    So, I give up. Based on other reviews it seems that other users have had similar problems with support or an account for whatever reason never culminating in an actual reward. It probably gathers a ton of personal data, but finds random ways to pressure users into giving up on ever getting their rewards.

    Developer Response

    We sincerely apologize for any inconvenience 🙏 Our service, including rewards, is limited to specific areas. Attempting to use the service outside these areas for an extended period may result in certain functions not working properly, ensuring the security of your account. Thank you for your understanding.
  • Lost all coins!!!

    I have had this app for several months, I’ve never had an issue until recently, but I have never tried to get a gift card or anything, I was saving up my coins. When I went on my app today I had been logged off for some reason, when I got logged back in my coins had vanished. I went to the app and there was an update but that didn’t bring my coins back. I have been reading some of the comments on the feeds and everyone is saying the same thing. I’m not sure if there is a problem with the app or if this is some kind of scam. I’m very disappointed though I had been diligent about walking and collecting coins, watching adds and very faithful to the app only to get robbed of all my hard work. If this issue isn’t resolved. I will definitely delete this app and tell everyone not to waste their time on it. Before you try this app just be aware that this can happen.

    Developer Response

    We're truly sorry for the inconvenience. CashWalk server was temporarily unavailable, yet now it has been fixed! So please try re-login with your old email account you have used previously through the same platform. If you keep having issues, please contact us through "Contact Us" in the app menu with related screenshots and your review name. 0919

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