Been using Cashwalk for a while now, and I’ve got some things to say.
I started around 2023 when the card prices were only 2000 coins, and I thought it was a steal considering this is a free app. Then around the time I had redeemed my 5th card the prices had been hiked up to 2500 coins, which at the time, made sense to me. It was a free app that gave users free money for walking, raising the card prices and adding ads to the software, completely fair. Then the prices went up to 3000 coins a card, and while I still understood, it was still unfortunate considering I had just reached 2500 coins and now had to collect 500 more. Unfortunately, the prices hiked again and not just by 500 this time, but by 2000, bringing the price of one card up to 5000 coins. The $5 cards had gone from 400 coins per $, to 500 coins per $, to 600 coins per $, to all of a sudden 1000 coins per $. I get that this is a free app, and it’s still giving free money, but it’s hard to stay invested when you could’ve gotten 2 cards before in the 2 months it takes to get 1 now, not to mention the fact that the requirements could change yet again, maybe even to 10,000 coins this time.
Developer Response
Hello, CashWalker! We apologize for the inconvenience caused. We constantly evaluate and make adjustments to ensure a fair and sustainable experience for our users. We appreciate your feedback and will take it into consideration for future updates. Thank you for your understanding.I was really enjoying this app and recommending it to all my friends who walk a lot or want to walk a lot. It seems like overnight. It went from 3000 points to get the gift card to 5000. Now I know it’s the owners choice to do this. But if they’re going to make the price higher, they should at least make it so that you can get more than 10,000 steps a day. Since they didn’t increase that it seems as if they want you to get points through playing games and doing things on your phone. But in reality the app should be encouraging you to get outside and walk more. But they probably don’t make money by us walking, rather buy us watching ads or playing games. If anyone in the organization takes the time to read this, you should really see all of the one star reviews that you have received from making this big change and take that into consideration. It will be less people want to download your app.
Developer Response
Hello, CashWalker! We apologize for the inconvenience caused. We constantly evaluate and make adjustments to ensure a fair and sustainable experience for our users. We appreciate your feedback and will take it into consideration for future updates. Thank you for your understanding.I started using CASHWALK in 2022. It takes a good several months to build up a decent coin collection, but I have been able to successfully “purchase” several $5 gift cards in approximate succession when they were worth 2,000 coins. For a free app it’s really not a bad deal as long as you remember to cash in your coins accumulated each day before midnight, if not you lose any chance to redeem those coins and your step counter zeros out the next day at midnight. The developers then increased the number of coins from 2,000 to 3,000 early this year, which made it more difficult to cash out for rewards. Okay, not a huge deal. I finally made it to just over 6000 coins again and would have cashed out for two $5 gift cards, if only they didn’t raise the amount to 5,000 coins! Again it’s a free app, but it’s going to be difficult to stay invested if it’s next to impossible to reap any type of rewards. I also believe the number of steps it takes to earn 1 coin is more now than what it used to be, making it that much more difficult to accumulate coins. However, if you love to walk, and don’t mind the rate increase, the ads (you watch 3 a day to earn extra coins on top of what you earn walking), or the length of time it take to earn coins, you should try cashwalk out.
Developer Response
Hello, CashWalker! We are truly sorry if you experienced any inconvenience. We have recently increased coin rates to provide better service and promotions in the future. It might seem expensive, but you can still earn by opening daily lucky boxes, inviting friends, trying offerwall missions, and joining challenges in the 'Feeds' tab! Thanks for your love and support! 😊I read the reviews but thought, “hey the app is free, I’m not going to complain about a free gift card”…. BUT…. I had over 3000 coins but thought, “ I’ll just save up so I can get $10 in gift cards and be able to get something with it.” About a week later (this morning), I realized that they raised the gift card amounts to 5000 coins so I now only have enough for a $5 gift card even though I was only a few hundred from $10. So frustrating.
I understand evaluating for fair market, but it would be great if maybe when they increase the prize, they either allow you to complete the gift card you are working on before it raises (almost like a level)- or an alrert that the price will be increasing in X days would be helpful so you can cash out any coins that you have.
I’m looking for another app.
Developer Response
Hello, CashWalker! We are truly sorry if you had any inconvenience. We have recently increased coin rates to provide better service and promotions in the future. So please look out for the future updates! Thanks for your love and support🥰I’ve been using the app for at least a year and at first it was great! The goals felt attainable and that includes gift card redemption. I reviewed the other reviews complaining about not being able to redeem rewards, and I had no issues (I still don’t).
Fast forward to Dec 2023 & I was playing a game that was linked to this app and one day it stopped recording my progress. I was supposed to get over 4K in coins and I earned it by offering my gameplay data. Here we are in late March 2024 and I’ve only received 250 coins for not being able to get assistance from the gameplay provider. I’ve emailed while being very courteous since I also work in customer service just pleading for help and eventually they stopped responding. I asked Cashwalk for the email since the gameplay provider blocked my phones IP address somehow, and received crickets. So I dug a little deeper in the app and located the email for the gameplay provider. I’ve since included my screenshots and request for help with ways to either avoid this mishap in the future or just to pay up for the coins I earned properly, and still silence. If you only walk to receive coins, then it’s great, however, if you want to maximize your coin profits, be very cautious and careful.
If Cashwalk is able to provide me with actual assistance, I’d be more than happy to update my review because in the past they’ve been helpful, but 3 months of begging for help in a kind manner, not cool guys.
Developer Response
We sincerely apologize for any inconvenience caused. If you could kindly provide us with the part of your email address, we will investigate your situation promptly and offer assistance. Thank you for your understanding.I find it so weird that when I had troubles in the beginning when my account was suspended because I wasn’t aware that VONs aren’t allowed, as I use it for school, they were quick and fast with their response and came to my aid. However, it took a turn when my account wouldn’t open again, as apparently I’m using the app outside the U.S. I proceeded to email them on DECEMBER 5th. IT HAS BEEN A MONTH AND 5 DAYS, and I have emailed them five times now without a response. I still haven’t gotten a response. I even proceeded to stop using the VPN that allows me to use my phone during school, as almost everything is slow and things won’t load without it. It’s truly disappointing, as I missed out on a month of earning rewards. At this point, the app is now just useless on my phone, as I can’t even open it. I have made it very clear to you guys that I do NOT reside outside the “service country”.
Developer Response
We're truly sorry for your inconvenience🙏 Unfortunately, we have failed to find your email CS under "Pemaeaster"name. For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.I find it so weird that when I had troubles in the beginning when my account was suspended because I wasn’t aware that VONs aren’t allowed, as I use it for school, they were quick and fast with their response and came to my aid. However, it took a turn when my account wouldn’t open again, as apparently I’m using the app outside the U.S. I proceeded to email them on DECEMBER 5th. IT HAS BEEN A MONTH AND 5 DAYS, and I have emailed them five times now without a response. I still haven’t gotten a response. I even proceeded to stop using the VPN that allows me to use my phone during school, as almost everything is slow and things won’t load without it. It’s truly disappointing, as I missed out on a month of earning rewards. At this point, the app is now just useless on my phone, as I can’t even open it. I have made it very clear to you guys that I do NOT reside outside the “service country”.
This is absurd I’ve submitted over 5 tickets regarding Family Island Farming Game which I spent countless hours trying to achieve level 20, I received every other reward up until then and when I reach level 20 no reward which is almost 6,000 coins, then on Dice Dreams another game I’ve spent countless hrs on I get every reward until the last one when I complete kingdom 45 bang no reward, it seems it does not matter how many tickets you submit they never reach out to you they never look to resolve anything, for those struggling with the same issues my recommendation is to try JustPlay, they never fail at rewarding you as promised it seems my days of spreading awareness to people in my life about CASHWALK are over, I got so many people to download this app for its rewarding features yet they just stop rewarding, beyond mad and upset that I’ve wasted so much of my time playing main hopes to get rewards that never come! Thank you CASHWALK lately you’ve been nothing but a disappointment.
Developer Response
We're truly sorry for your inconvenience🙏 For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.They added game rewards which was great it seems every time I finish a task I never receive the reward. One game in particular Family Island-Farming Game I received all rewards up until the one where I have to achieve level 20. Then nothing. It was a bit frustrating as I spent so much time getting up to that level. It seems also other games will give you the reward for starting the game and then that’s it. Seems like none of the games register rewards, a little frustrating when you work towards something only to be let down. This has been the same for over ten games I’ve tried. And the lucky scratch off that you do daily feels like you never get anything but 1 coin each scratch it would be nice to get something other than one coin.
Developer Response
We're truly sorry for your inconvenience🙏 For further understanding of your issues, please contact us through "Contact Us" in the app menu with issue related screenshots and your review name! We'll get back to you at your earliest convenience.It’s very frustrating that you have to click the treasure box over and over and over again to claim your coins. If you don’t click it you lose all of the coins from that day. You can’t just click Once and claim. Plus, even if your phone is on silent, it somehow gets around it and still makes noise which is super annoying….people silence their phones for a reason. The ads aren’t super annoying but would be nice if you only had to watch one collecting a daily prize instead of after so many coin clicks.
You already have to use your phone and have it on you at all times to earn points…if they just automatically added them it’d be much more enjoyable. Will probably be deleting the app. Haven’t receiving any rewards yet anyways because I didn’t know you had to click on the treasure box to get credit for them.
Developer Response
Hello, KeeneJellyBean! Thanks for your precious feedback. Yet we do not have an auto collecting function on the coin box. We'll definitely consider your feedback and take it for future consideration!
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