Address
I really appreciate your reminder to change my address on your site. It was a terrible mix up before, afraid that my substantial order would be delivered to the wrong place.
You guys and gals were able to correct it and I have received the first package with the second package in a day or two.
God bless
Chris Wrippinhoo
Site difficult to check out kept going round in circle
Site difficult to check out Kept going round in circlesBazb92958
Shirts
First time using this company so I wasn’t sure what to expect but the shirts look and fit great. Shipping was slower than normal but it was within the time frame they said it would be here. I’ll be shopping here againkickerbsj
This is just the worst
They lie on their site about coupon codes and shipping prices and it was SO sketch I feel like they just stole all my information and I’m going to get garbage in the mail (IF anything!). The fact that I just paid FIFTY dollars for shipping after being *promised* by their site and then alll throughout the whole shopping transaction process that shipping was FREE… man. I have already contacted their “customer service” twice in-app and gotten no assistance or response._N1cknam3_
Excellent!
When I got the sizing right I was great. The deals and quality are superb!Scanz777
Excellent
This is super cool and I love it, the size is okay too and the color is beautiful as well. I recommend this to everyone and I rate the excellent and 5 star. This is a fantastic product. I guarantee you all to use this. Thanksddldaveeedd
Must read!
Great prices & fast ship & easy ordering on app😃makaylas watching
Developer Response
Dear Customer Thank you for your comment and support, at OUKU we strive to give our customers a better shopping experience plus better quality products. We look forward to serving you again in the future. OUKU Customer ServiceBait and Switch of Product
I wish I could post a picture in my review. What I ordered vs. what I received is laughable. I ordered a white linen shirt with some patterns and what I received was not linen and the pattern was the cheapest looking thing i’ve ever seen. This is basically a meme of “what I ordered” vs. “what I received”. Also return shipping to Singapore is more than the cost of the item so they try to give you a store credit. Stay away!SteveSnow
Developer Response
Sorry for the inconvenience, if you met some trouble on our website or with your order you are welcome to contact service@ouku.com or send us tickets at https://www.ouku.com/en/index.php?main_page=ticket_center. We will try our best to find a solution for you.NOT A USER FRIENDLY SITE
When trying to track my order, I first must download an app, then after opening the app, I can never find my order or even an area on the app to inquire about order status! Very poorly designed site and no contact phone number nor email address available to contact customer service.
Quality of product purchased is good value for price paid, so I ordered 3 more.Sleepy Lenny 😴
Developer Response
We are deeply sorry for the trouble, at OUKU we strive to provide a satisfying experience, please contact service@ouku.com or send us tickets at https://www.ouku.com/en/index.php?main_page=ticket_center. we will be happy to help.Great buy
I’ve bought here before they’re great got all my stuff no problem really cheap exactly as pictured good quality for the price!!LordisJacobsshepherd
Developer Response
Dear Customer Thank you for your comment and support, at OUKU we strive to give our customers a better shopping experience plus better quality products. We look forward to serving you again in the future. OUKU Customer Service
