Only problem is the shipping fees are too high
Developer Response
Thank you for taking the time to deliver feedback on your experience with OUKU.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. we appreciate you sending us this helpful response.
Thanks again,Apparently they just went to a shoe maker location to get material and sow sow the product in replacement of the displayed item,, as they could not get the real product displayed. Now I know why it took almost a month to deliver. FRAUDSTERS😡😡😡 I am uninstalling the App immediately with a bad review!!!
Developer Response
Sorry for the long wait of shipment , if you met some trouble on our website or with your order you are welcome to contact service@ouku.com or send us tickets at
https://www.ouku.com/en/index.php?main_page=ticket_center.
We will try our best to find a solution for you.I’ve purchased 7 items from this app outta the 7, 4 were fake versions of the item listed. There were cheaply made an looked nothing like the photo on said app. I haven’t received any refund an that was weeks ago. An yes I submitted a ticket.
Developer Response
We are deeply sorry for the trouble, at OUKU we strive to provide a satisfying experience, please contact service@ouku.com or send us tickets in your order so we can help you further with your demand, we are sure that we could offer you a satisfying solution.I have tried at least 5 times to place an order and each time it gets cancelled. Problem with accepting a valid credit card. Awful site to work with.
Developer Response
We are sorry for the trouble, we accept multiple payment methods, and if you met some problems when purchasing, you can submit tickets or send us an email at service@ouku.com. We are happy to helpThe style I want. The material I love. The price I appreciate. The look I won’t compromise.
Developer Response
Thank you for your understanding and support, we are honored to offer you quality services, and we look forward to serving you again in the future.Try to make your sight more user
Friendly
Developer Response
Dear Customer
Thank you for your understanding and support, we are honored to offer you quality products, and we look forward to serving you again in the future.
OUKU Customer ServiceRight from the time I made payment, I am denied access to the app, I think this is something everyone reading this text should consider before using this app.
They are as fast as they promised and very happy with the item I purchased will recommend them to all my friends and family!!!
Developer Response
Dear Customer
Thank you for your comment and support, at OUKU we strive to give our customers a better shopping experience plus better quality products. We look forward to serving you again in the future.
OUKU Customer ServiceI think I made a huge mistake with this company, they canceled my order and kept my money, now I have to figure out how to get my money back
Never received my order and when I try contacting company never did they respond. I go into the account and it shows no order being made. Very disappointed with this site.
Developer Response
We are deeply sorry for the trouble regarding the shipping, please contact us by submitting a ticket on our website or emailing us at service@ouku.com, we are looking forward to serving you again.
Praheen
kkoloso
longshotk1
Very lousy website
Sushi Preaux
dinky due
Mosh11111
Supermanblk
car loan 92336
verolove3
