Really great cut and fit. Very reasonably priced.
I Like the designs! Looking foreword to seeing the product in person.
Hope the delivery of the order is complete by 1-2-2023 max and thx
The customer service is horrible, I’m trying to cancel an order, but I haven’t heard anything from them and I’ve submitted so many time tickets for my cancellation and I feel like they won’t cancel my order.
Terrible quality and look nothing like the picture. These guys need to work on customer services (never get a reply) and returns too. Terrible process - also fake reviews on products
Developer Response
We are sorry for the inconvenience, we accept multiple payment methods, and if you met some problems when purchasing, you can submit tickets or send us an email at service@ouku.com. We are happy to helpThis app keep taking my money but never delivered the goods. The app distorts my address and use it as a failure delivery.
If you go on return policy and check what they say!
Well I’m trying to return and get refund and they refuse haha they want me to pay shipping cost to Asia which is more than actual shirts I’ve bought!
It’s no really problem I called bank and said it was fraudulent website and I’ve got my money back, giving anyone heads-up before decide to make purchases here!
And quality of shirts are worthless cheap sintetíc material that’s reason for return!
Developer Response
Sorry for the inconvenience, if you met some trouble on our website or with your order you are welcome to contact service@ouku.com or send us tickets at
https://www.ouku.com/en/index.php?main_page=ticket_center.
We will try our best to find a solution for you.This is my second purchase. The first is the wrong size, but I cannot get any help from customer service.
Developer Response
Dear Customer, we apologize for the size problem, please contact us at service@ouku.com or submit ticket on our website, we are sure that we could offer you a satisfying solution.Whatever color you pick and put in your basket when you go to pay it’s a different color if it’s not on the top of the list you don’t see it in there are no returns there are no help
Developer Response
Sorry for the inconvenience, if you met some trouble on our website or with your order you are welcome to contact service@ouku.com or send us tickets at
https://www.ouku.com/en/index.php?main_page=ticket_center.
We will try our best to find a solution for you.Ordered two pair of pants for my husband. Used PayPal to pay for pants. Pants are 6 inches too short!!! Nothing about pant description is correct except for color of pants!!!! So frustrated with company!! We are out money and have pants that don’t fit!!! What do we do now!
Developer Response
Dear Customer, we apologize for the size problem, please contact us at service@ouku.com or submit ticket on our website, we are sure that we could offer you a satisfying solution.