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Non happy consumers
This app is not at all good is annoying to all ways put a password every time need to log in also tracks your location when and where you are what if the patient as an appointment to the doctors cause they do a lot of them a appointments maybe three times a week it tracks you to the appointments to a lot of them are not happy a bout this and they also have to do this an a portal to confirm or approve hours if the never used a computer because they are from another country and are not computer savvy if they don’t use it the state terminates there program thats not right they kick them right off the help program….it’s gonna cause a lot of problem this systemShow lessjde2436
Never works rural areas
It absolutely ridiculous that we have to use this app in the first place because of the new mandated Texas law. Just another thing to have to document, regardless on top of having to keep a timely schedule for home health the app hardly ever works especially in rural areas, where they say “it’s supposed to work offline” it doesn’t. Now it just crashes every time I go to log in after the new update.Show lessTx COTA
Patients will ultimately lose
This app system is such a pain in the rear. All my visits disappeared. And yes, I did everything correctly. I’ve had to uninstall and reinstall the whole app while I was at the patients house just to get it to let me log in. I work with pediatrics so you can imagine how difficult that was. These hassles are going to make providers not want to work with these populations. Maybe HHS should have made sure these EVV’s were more reliable before rolling it out.Show lessIvyfrogluvr