HHAeXchange+

The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, and Massachusetts. Learn more about each mode below. HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out. HHAeXchange+ has three modes: -- Agency mode, for caregivers employed by homecare agencies -- Self-Direction mode, for family and friends serving as caregivers -- Care Insights mode, for payers that need member-related questions answered and recorded Agency mode for homecare empowers caregivers to: -- Clock in and clock out with location services or FOB -- Manage their schedule on-the-go -- Create unscheduled visits -- Record plan of care duties -- Conduct skilled or non-skilled visits -- View member information like demographics, plan of care tasks, or get directions to the member’s home -- Communicate with agencies in real-time through the Two-Way Chat Message Center Self-Direction mode allows caregivers to: -- Start and end a shift -- View consumer information Care Insights mode allows caregivers to: -- Provide responses to member-related health and environment questions -- Proactively monitor member health -- Measure against the progress on a specific plan of care to improve member outcomes Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)