WASH User Reviews

WASH-Connect Campus
WASH-Connect Campus
WASH Multifamily Laundry Systems, LLC

Top reviews

Washed and not in the good way

The timing is never accurate and this thang barely works bro. When it lists what machines are in use and which aren’t it’s completely wrong every time.

It’s ok

The main issue is the app telling me the washer is done, but when I get down to the laundry room, there are still several minutes left

Never needed to be added and its still bad

There is zero reason to have this app over a card scanner. Its just a scam so the uni can charge $25 as a laundry fee for $5 worth of laundry. Still the app doesn't even work properly. The timer for the washer works 25% of the time or it finishes instantly or just never even starts. Im pretty sure theres supposed to be a timer for the dryer but I still have yet to get one after a year of laundry so yeah nice app.
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Doesn’t always work

Is buggy, tech problems could be fixed

Easy to use

Easy and convenient

Bad

This app is so unnecessary and annoying to use, it has connection errors and problems here and there. Really annoying, I don’t know why school force us to use this app. Very disappointed. Want to move out of dorm because of this app.

Good in Theory

Looking at the star rating of the other app not campus-related, I’d say that this a pretty good app in theory. Simple interface, easy to connect, and I’ve had no trouble with washers. However, when I connect to my school’s dryers, it doesn’t always fully register so I’ve got a load “going” but the dryer isn’t working. I also blame the University of Washington for telling us to use this halfway through the quarter after already paying a laundry fee because non-students were washing their clothes(how detrimental /sarcasm).
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It’s sometimes glitches

It is supposed to be 60 minutes but it gives 46 min on the dryers

Miserable

My campus put the (free) washing machines on here and it has made life substantially more inconvenient with little to no benefit, notifications go off at the wrong time and everything

Response from developer

The app is to ensure that only students have access to the machines and to provide room status. We would love to hear more about the issue with notifications. Please contact us at mobilesupport.campus@washlaundry.com. Thank you!

Doubles the time required to do laundry

Thank you so much University of Washington for forcing us to use this sorry excuse for software. This app adds an unnecessary middle man to the otherwise straightforward task of doing laundry, which is exactly the kind of challenge a busy student such as myself needs. This experience has been an excellent motivator for me, and I have already started planning my move off-campus next summer!
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Response from developer

The app is required to ensure that only students have access to the machines and to provide room status.

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