User Reviews: WASH

WASH-Connect Campus
WASH-Connect Campus
WASH Multifamily Laundry Systems, LLC

Top reviews

  • Never needed to be added and its still bad

    There is zero reason to have this app over a card scanner. Its just a scam so the uni can charge $25 as a laundry fee for $5 worth of laundry. Still the app doesn't even work properly. The timer for the washer works 25% of the time or it finishes instantly or just never even starts. Im pretty sure theres supposed to be a timer for the dryer but I still have yet to get one after a year of laundry so yeah nice app.
  • Doesn’t always work

    Is buggy, tech problems could be fixed
  • Easy to use

    Easy and convenient
  • Bad

    This app is so unnecessary and annoying to use, it has connection errors and problems here and there. Really annoying, I don’t know why school force us to use this app. Very disappointed. Want to move out of dorm because of this app.
  • Good in Theory

    Looking at the star rating of the other app not campus-related, I’d say that this a pretty good app in theory. Simple interface, easy to connect, and I’ve had no trouble with washers. However, when I connect to my school’s dryers, it doesn’t always fully register so I’ve got a load “going” but the dryer isn’t working. I also blame the University of Washington for telling us to use this halfway through the quarter after already paying a laundry fee because non-students were washing their clothes(how detrimental /sarcasm).
  • It’s sometimes glitches

    It is supposed to be 60 minutes but it gives 46 min on the dryers
  • Miserable

    My campus put the (free) washing machines on here and it has made life substantially more inconvenient with little to no benefit, notifications go off at the wrong time and everything

    Developer Response

    The app is to ensure that only students have access to the machines and to provide room status. We would love to hear more about the issue with notifications. Please contact us at mobilesupport.campus@washlaundry.com. Thank you!
  • Doubles the time required to do laundry

    Thank you so much University of Washington for forcing us to use this sorry excuse for software. This app adds an unnecessary middle man to the otherwise straightforward task of doing laundry, which is exactly the kind of challenge a busy student such as myself needs. This experience has been an excellent motivator for me, and I have already started planning my move off-campus next summer!

    Developer Response

    The app is required to ensure that only students have access to the machines and to provide room status.
  • Never works right

    It’s always a hassle to wash my clothes. There is always connection error popping up and when I think it has found the machine it sometimes doesn’t start washing.

    Developer Response

    Please share the error message that you are getting with us at mobilesupport.campus@washlaundry.com.
  • Hard to use and buggy

    The app doesn’t provide anything useful in my dorm situation. The timer in the app does not correspond with the washing machine, there’s very little indication of how to use the app, and starting one dryer seemed to add time to the one below it as well.

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