Leave a Review Minipass
Cool one
I like itQhnfghgdh
Developer Response
Thank you for your kind review! We're glad to hear that you like our app. If you have any feedback or suggestions for improvement, feel free to share. We're always striving to make your experience even better！垃圾
垃圾 还要我绑电话号码yea five star
Developer Response
Thank you for expressing your concern regarding the requirement to bind a phone number during the registration process for our app. We appreciate your feedback and would like to provide you with some clarification. The purpose of binding a phone number to your account is to ensure a better user experience and assist you in managing your trips effectively. By associating a phone number with your account, you can receive important notifications, updates, and reminders regarding your reservations and trips. This helps streamline the process and ensures that you have the necessary information at your fingertips. We want to assure you that the security and confidentiality of your data is of utmost importance to us. We have implemented robust measures to protect your personal information, and we adhere to strict privacy guidelines. Your phone number is securely stored and used solely for the purpose of providing you with a seamless and personalized experience within our app.Scam
I’d rate this app 0 stars if I could. There was a $120 required “hold” to make a reservation. I showed up for the reservation, paid for dinner with a different card and they STILL charged me the $120. Don’t even bother.jeffC86
Developer Response
Thank you for bringing to our attention your concerns regarding the $120 hold charge for the reservation you attended. We understand your frustration and would like to address this issue. The reservation hold deposit is determined by the restaurant and serves the purpose of ensuring a better dining experience for all users by minimizing on-site waiting. This practice helps create a smoother and more efficient dining process. We would like to assure you that the $120 hold deposit for your reservation has been refunded after the completion of your reservation. However, please note that depending on your payment method, the refund may take some time to be reflected in your account it might take 10 days for refunding. We value your feedback, and we will communicate your concerns to the merchant as well. Your satisfaction is important to us, and we strive to continuously improve our services based on user experiences and suggestions.Literally trash app
Not working, holyst app
Developer Response
We are sorry to hear that you are experiencing difficulties with Minipass. We understand your frustration and would like to assist you further. To better understand the specific issue you are facing, we kindly request that you email us at Minipass@minitable.net with detailed information about the problem you encountered. Our team will thoroughly investigate the matter and provide you with the necessary support and solutions. We apologize for any inconvenience caused, and we appreciate your patience and cooperation as we work to resolve this issue for you. Your satisfaction is important to us, and we are committed to ensuring a seamless and enjoyable experience for all our users.Link doesn’t work
The link provided to check the queue doesn’t work at all, app is completely uselessKhistar
Developer Response
Thank you for bringing to our attention the issue you encountered with the link provided to check the waitlist status. We apologize for any inconvenience caused and would like to assist you in resolving this matter. To ensure that your trip is displayed correctly, please make sure that the phone number you provided when filling out the waitlist matches the one associated with your Minipass account. It is essential for the phone numbers to be consistent in order for the trip to appear in your account. If you have followed these steps and are still unable to view your trip, we recommend reaching out to our customer support team. We will further investigate the issue and provide you with the necessary assistance. We apologize for any frustration or inconvenience this may have caused. Your satisfaction is important to us, and we are committed to addressing and resolving any concerns you may have. Please feel free to contact our customer support team at Minipass@minitable.net, and we will do our best to assist you promptly.Doesn’t work
The link sent forces app download and then doesn’t even show reservation. What a piece of junk!Satipatthana2
Developer Response
We apologize for the inconvenience you experienced with the reservation link, which led to app download and failed to display your reservation. We appreciate your feedback and would like to address your concerns. Firstly, we want to clarify that app download is not mandatory. It is an optional choice for users seeking a streamlined experience. Even if you choose not to download the app, you will still receive SMS notifications regarding your trip details. To ensure your reservation appears in your account, please make sure that the phone number used for login matches the one provided during the reservation process. In case of a mismatch, the reservation might not be visible in your account. We understand your frustration and apologize for any confusion caused. Our team is actively working to improve the reservation process and enhance user experience. If you need further assistance or have additional questions, please contact our customer support team Minipass@minitable.net. We are here to assist you and ensure your reservation is properly managed. Thank you for bringing this matter to our attention. We value your feedback and appreciate your understanding.Never received the code!
To verify the account, the app requested to send code to my phone, which I did but I never received it. Could it be a fake app just to get your phone number?Never use freshgogo again
Developer Response
We understand your concern regarding the verification process and the code not being received. We assure you that our app is legitimate and designed to protect your privacy. The verification code is sent to ensure the security of your account and to prevent unauthorized access. However, we apologize for any inconvenience caused by not receiving the verification code. There could be various reasons why you did not receive the code, such as network issues or delays with your mobile carrier. Please note that currently, we can only send verification codes to phone numbers registered in the United States(+1). If you're located outside the United States or if you're still not receiving the verification code despite having a U.S. phone number, we apologize for the inconvenience. To assist you further, we kindly request you to send your case to Minipass@minitable.net. Our customer support team will promptly investigate the issue and provide you with the necessary assistance to verify your account. Thank you for bringing this matter to our attention, and we appreciate your understanding. Rest assured, our goal is to provide a secure and reliable app experience for all our users. Best regards, Minipass Team
