Hurricane Express Wash User Reviews

Reviews Summary

Top reviews

Gaston Hwy 321 location….Amazing!!!

I absolutely love this location. I am so glad to see some new faces. Jason and Mike are great representatives for your company. They made sure I knew about the amenities you had and offered their assistance if needed. Great customer service with a smile. You definitely don’t get that everywhere!!

Lots of Dead Ends

Would have given it 5 stars accept there are several dead ends. For example, you click on “user Settings” then “Manage Payment Methods” and once you are on the “Manage Payment Methods” screen, there is no way to get back to “User Settings” without closing, then restarting the app. There also seems to be no way to know when your subscription ends
Show less

Mr Rodriguez

Absolutely a place where I will go back and watch my car unfortunately I’m moving out of the state as we speak getting everything ready thank you for your service. Please do not try to get paid for the following month because I will no longer be in North Carolina. thank you so much for your services. Your guys are great.
Show less

App doesn’t open or scan well

I can be at the car wash and the app won’t open and if and when it does it won’t scan for several minutes. I have to sit there with my arm out the window forever trying to scan. It’s annoying when there is a line waiting on me.

I stopped and asked if I could have the sticker back instead of using the app because it recognized me immediately and I went straight in no problem. I was told no. They said once I had the app I couldn’t go back to using the sticker which was so much better….

I may cancel after Fall leaves stop falling because I hate the embarrassment of not being able to get passed the payment area with the app. So bad.
Show less

Hurricane App & Hurricane Wash in Whiteville NC

The Hurricane App is very easy to use! Just takes a couple of times to get the jest of it. And wanted to say the guys that work at the Hurricane Wash in Whiteville NC are the best! All of them are so helpful, polite & don't mind helping people out that don't know the in's & out's of cell phones. They do an excellent/ outstanding job at the car wash in Whiteville, NC. I believe in giving credit where credits due & recognizing people for their hard work. Thank you!
Show less

Awesome service

I love the Hurricane Car Wash membership because the fees are reasonable. I had someone washing my car for me and they would charge $30 to clean inside and out. But with the Hurricane Car Wash I can go every day for that amount!! Thank you for the service that you provide.

Paying double.

Why did they charge me twice for the service rent in July? They charged me at the beginning of the month and at the end of the month they charged me twice. That is not fair.

Was mistreated at last visit

On the last visit I was mistreated. Attendant was very rude to me. He’s never been real friendly but who is these days. As soon as he saw me he looked at coworker and said ‘I won’t be here long” rolling his eyes. He threw air freshener at me! He was angry because when I got there he wasn’t where he usually is, I pulled down too far and he said how long you been coming here? You should know what to do by now! I was trying to ask him something before he made me close window. He said y’all are suppose to do what we tell you and then you can start asking for stuff!
I’m 65 yrs old and not sure how to get on the track unless someone is there to guide me.
I canceled my account and tried to forget it but when I got a notification today asking about my service I couldn’t help but tell you what happened.
Show less

The absolute best!!!

I stopped by here after seeing a young man holding a sign that said (Free car wash).

When I pulled in I was greeted by a very nice man. He informed me I was able to bring any car to Hurricane car wash under their membership program. The free car wash cleaned very well so I decided to sign up for the promotion. I believe it was ten dollars for the first 4 weeks!

I have now been a satisfied member for over 4 months. No other car wash will allow you the freedom of bringing any car for the same monthly price! My wife and I own 4 cars, this is by far the best cost savings.

Employees will always go above and beyond. My cherrydale location is amazing. (Joe the site manager is the best!
Show less

Excellent

The hurricane car wash is the best chain car wash in South Florida for a quality wash tunnel and the supplies provided for interior self serve cleaning. The vacuums are powerful, the free products are quality, the micro fiber towels are always available , and the team is excellent. The manager is extremely helpful and goes above and beyond his scope of work to ensure everyone is taken care of. I have no areas for improvement. I go to the car wash 25/30 days a month, and have experienced every single kind.
Show less

Alternatives to Hurricane Express Wash