Anker User Reviews

Anker
Anker
Power Mobile Life LLC

Top reviews

Works perfectly

This app is fantastic for using with the Anker powerhouse 767, extremely easy to use!! Love this app and the product!

Works Great

I just received my Anker 767 I’m using it on a small travel trailer not going to have much solar input but I will be charging it with a larger generator right now it’s plugged into the camper everything in the camper works but the air conditioner I have the larger generator to run it so far I love it!!!!
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Like the app with customers phone support

Like the App customer service support

Anker 767

As an owner of several EcoFlow systems I truly love this new product

Can’t opt out of tracking

Beware, you can’t use the app unless you opt in for data sharing. If you don’t agree, the app closes.

Response from developer

Thanks a lot for your feedback. Could you please provide a screenshot showing the issue? We suppose it's not data sharing but the User Agreement on privacy policy and terms of services. If needed, could you please contact us at support@anker.com so that we can check the problem for you?

Was a 5 star

This app was 5 starts and works really well but unfortunately they secretly took out a feature without saying why or putting it in the update note. There used to be a section within the app to check your batteries health and then they didn’t an update and took that section out for whatever reason. No mention of why or anything. Like they don’t want you to know the health of your battery for whatever reason. Everything else works fantastically and I love this app and Anker as a product. Just don’t like when gestures are removed without telling why or showing it in the update notes so you can decide if you want to update. If they update it and put that option back it’ll be a 5 star and I’ll come back and change my rating. But as of right now it’s a 3/3.5
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Response from developer

Thanks a lot for your feedback. As the page rendering and content of the previous battery health option is very fundamental, to improve the experience for our customers, we plan to remove it temporarily, however, we will re-launch it after further thoroughly improving the battery health function. Best regards

Works well

For the most part the app works well to control items login was a bit strange as one of the screens it kept asking me to go to forget my password. I reset thinking this as anker trying to keep me safe but after entering the new one it did it again. It was a loop. Just hit skip and you will be fine.

Response from developer

Thank you for your feedback and sorry for the unsmooth experience. To avoid such an experience again, could you please update to the latest Anker App(1.1.0) to try again? As the latest APP won't ask you to forget the password. In case you have the same issue, could you please contact us at support@anker.com so that we can solve the problem for you? Best regards

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