Great app and a great business to work with
The development team have been quick and responsive to work with any time we’ve had a query. We think this app beats their competitors (who are more hotel focussed generally speaking) hands down. I would ignore some of the earlier reviews here and steer people towards the more recent opinions. Apps develop and change and Lodgify continues to do deliver extremely well in my opinion.
Can’t live without it
The clean layout ensures that I can quickly access my listings, bookings, and messages with just a few taps.
I receive instant notifications for new bookings, guest inquiries, and payment updates. This immediacy allows me to respond quickly to potential guests and manage my bookings more efficiently.
I can update my property listings, adjust pricing, and manage availability directly from my phone. This flexibility is invaluable, especially when I’m traveling or away from my computer.
The integrated booking calendar is a fantastic feature, allowing me to see all my reservations in one place. The color-coded system makes it easy to differentiate between confirmed bookings, pending requests, and blocked dates, helping me avoid any scheduling conflicts.
The app's messaging feature is particularly useful, enabling me to communicate with guests directly. Whether it's answering inquiries or providing check-in instructions, I can do it all from the app, ensuring a seamless experience for my guests, no matter what platform they book from.
The Lodgify mobile app has significantly increased my efficiency as a property manager. The ability to handle all aspects of property management from my phone means I can be more responsive and proactive, ultimately leading to better guest satisfaction and higher occupancy rates.
Do not use this app
Better than our old system but still not great.
Great tool for when I’m on the go
Rude rep!!
Response from developer
Hi, my name is Anila the mobile product manager. The apple review store is a place to rate the mobile application. Your issues are addressing your experience with the customer success team. If you would like to escalate your issue I am more then happy to support you and learn more about your experience. You can contact me at anila@lodgify.com additionally I kindly ask to please remove your review from the mobile app store and post this review on the appropriate channels used to review our support service.
Mobile app doesn’t have the features that desktop have
Response from developer
Hello, I'm Anila, the Mobile Product Manager. The Apple Review Store is where you can rate our mobile application, and user feedback plays a crucial role in shaping our app's development. I’m eager to hear your thoughts and concerns to see how we can incorporate them into our roadmap, as I take customer feedback very seriously. Please feel free to reach out to me at anila@lodgify.com. I’d be happy to arrange a call to discuss your ideas on how we can improve the mobile app.
Owner
Very helpful, but lacks features that the desktop app includes
Response from developer
Hello Ae.Adil, and thank you for reaching out and sharing your feedback with our team! I’m Cristina, the mobile app product manager, and I have some exciting news to share: we’ve just launched the Task Calendar feature in the Lodgify mobile app!! You can now manage your team’s tasks just as you would on the desktop version, and this is included in our latest update, version 4.0.3. User feedback is essential for guiding our app's development, and I’m eager to hear your thoughts on the new Task Calendar. Please don’t hesitate to contact me at cristina@lodgify.com. I’d be happy to arrange a call to discuss your ideas for improving the mobile app.
