Leave a Review QuoteIQ
Shady Practices
I initially got QuoteIQ for a new pressure washing business i started. As a lot of people face when starting a new business, income has been spotty and led to cost cuts. I tried to cancel my subscription while I worked my full time job, in order to temporarily save up some more money for the business. I went through their website to cancel my subscription and it showed that it was successfully canceled. I then received a email saying that my card was unsuccessfully charged by QuoteIQ about a week later. I again attempted to cancel my subscription, this time by following the prompts through the apps “Subscription Packages” tab. Again, I was told my subscription was canceled. Only for days later, to get charged 30$ the second that money hit my bank account. I have reached out to their support team asking for a refund, and was told “if you canceled your subscription. We wont charge you anymore”. That doesn’t help me at all, I am really in need of every dollar I make right now. Going to have to get my bank to dispute the charge just so I can feed myselfShow lessGuntherLun
Developer removes critical reviews
After having Mike take my support question online to our phones, I pocket dialed him when in the grocery store and he proceeded to block me because he didn’t remember who I was. Because of how many negative interactions he has, he confused me with someone else that was trying to cancel a subscription. After he realized this, he petitioned to have my negative review removed because he was all over the place with his unprofessional and uncourteous response. If you need to measure sq ft for a job, Google can do it just fine and doesn’t charge you for that free service like this guy does. He considers himself very good looking (he said that to me) and his customer service is unhinged. You can see previous negative reviews point out the lack of support, and here he is trying to fix that but doesn’t have the temper or customer service skills to do so consistently and cannot stand honest criticism without sitting around trying to remove as many negative reviews as possible. If you want to pay for service that you can get for free, here’s your app. If you want to support a business owner as I’ve described, this is your app. But if you don’t like people trying to make a quick buck off new business owners that have an ego and bad customer service, then this is not your app. Can’t wait to see who he thinks I am this time and if you remove my review I’ll post another. People should know about your personality and u professionalism.Show lessAl’mighty
Developer Response
Developers can't remove reviews.Absolutely Love It!!
After looking at several CRM’s I chose QuoteIQ and so glad that I did. It is very easy to set up and use. I am still using the free version and that alone has so many features. All customer contacts in same place, easily search and see everything you have quoted, email estimates, see notifications when someone has viewed your quote and Shows when they have accepted it. Schedule job to the calendar and right from the calendar you can mark job as complete, quickly send the invoice, and get to your next job. You can set up general emails and texts for sending estimates and another pre-set for when you send the invoice. Also when sending the invoice you can have pre-set a brief request for a google review along with adding the direct link to your review page. ALL IN THE FREE VERSION!!!
I am looking forward to unlocking some of the other features soon! This app is a game changer for me and something I could not operate my successful business without.
The best part is the customer service. If you have a question, there is an AI chat bot that can often quickly provide an answer. If not, the developer will quickly contact you back to help, at times immediately! And the developers are constantly improving the program.
I have been using it regularly for about 6 months now, I’m glad I chose this app and have no regrets.Show lessMike Fishman
Developer Response
Thanks for the awesome review! We’re so glad you chose QuoteIQ and that it’s been a game changer for your business. It’s great to hear that the free version has been super helpful with all its features. Keeping customer contacts in one place, sending email estimates, tracking notifications, scheduling jobs, and easily sending invoices are exactly what we aim to provide. We’re excited for you to unlock more features soon! The customer service shout-out means a lot too. Our AI chatbot and responsive developer team are here to help whenever you need it. Thanks for sticking with us for the past six months. We’re constantly working on improvements, and we appreciate your support. No regrets here either—thanks for choosing QuoteIQ!