My Nevo User Reviews

My Nevo

Universal Electronics Inc.

Utilities

Entertainment

Top reviews

Most RecentHighest RatedLowest Rated

Beware

Scam product. Doesn’t work at all

keempachi

a year ago

Response from developer

Dear Keempachi, I apologize for the negative experience you had. Please send me a short message at va.support@uei.com and I’ll personally ensure a resolution. Best regards Jelmer

Horrible Don’t Buy!!!!!

And I’m not emailing you for support!!!!! Calling this crap would be a compliment to the product!

app stinks badly

2 years ago

Useless App and product: get your money back

I’ve tried multiple times to set this remote up only to be met with the following message.

There was a cloud error!
Having a bit of trouble communicating with our cloud. Wait a few minutes while we reconnect.

Don’t bother with this. Return your remote and replace it with something else. This is not it.

Show less

thepixelpuncher

2 years ago

Response from developer

Thank you for sharing your feedback. We apologize for the negative experience you had with our app. Our team would like to reach out to you and offer a solution that meets your needs. Please send us and email with your contact details to vasupport@universal.atlassian.net. Best regards, The One For All team.

I usually don't write reviews but...

I have just about every remote on the market, literally almost every one since I do programming videos on them. In my experience this is the worst app and remote I have run into so far. I have a few other remotes from OFA and they are great, but this one has been horrible. Also tried connecting to Fire Stick (3 different ones) and it's useless. It won't pair. I agree with the other reviews. They also have customer service numbers plastered all over the place and to my surprise every one of them is disconnected! OK if you're going to do that then remove the numbers...

Show less

JLPicard440

2 years ago

Response from developer

We're very sorry that you had a negative experience with our app and remote. We value your opinion and want to make things right. Please send us an email at vasupport@universal.atlassian.net We apologize for any inconvenience caused by our customer service numbers. The latest contact information can be found on this link https://www.oneforall.com/en-us/support/universal-remotes

Samsung Smart TV

Takes forever to pair, and then doesn’t work with Samsung smart TV. I’m returning this remote. Trash.

Jameses the Great

2 years ago

Response from developer

We apologize for any inconvenience caused by our remote app. Please email us at vasupport@universal.atlassian.net so we can make things right. Thanks again for bringing this to our attention. Best regards, The One For All team.

DONT DOWNLOAD

Worthless app never seen a more poor designed app then this. If I could I wouldn’t even give a star but since I got to I guess I’ll put one.

dj maonsbhhanbgd

2 years ago

Response from developer

Please contact us at vasupport@universal.atlassian.net so we can assist you with resolving any issues you may have experienced. We want to make things right for you. We apologize that our app did not meet your expectations. We are continuously updating our app to improve the user experience, and we appreciate your feedback. Thank you for bringing this to our attention. Best regards, The One For All team.

Don’t waist your time or money

Does not work with Sharp smart tv. It doesn’t pair. App doesn’t work ether.

harmonymax

2 years ago

Response from developer

We're sorry to hear that our app did not meet your expectations. We have updated the app recently to improve the user experience. However, we still want to make things right for you. Please send us an email at vasupport@universal.atlassian.net so we can assist you with resolving any issues you may have experienced.