Leave a Review Quantum Health
What the heck is wrong with this app
Why can’t it log me in ??? It just keeps rolling and staying on the same log in page.
I can’t click forget password. Nothing is working , what a horrible appMod170
Developer Response
We’re sorry you’re having a frustrating experience. For login assistance, please contact your Care Coordinators at the number provided on the back of your member ID card. If you do not have your member ID card please call (800) 257-2038.Love everything in one place
Love that I can check claims, pull up my ID card, search providers, find available programs, etc.SuzyMet303
Developer Response
Thank you for your review! We really appreciate it.Great Upgrade
Love the design of the new app. Very easy to navigate.Nickoplen
Developer Response
Thank you for your review!Helpful App
No complaints from me!Dr-Leo-Spaceman
Developer Response
Thank you for your review! We really appreciate it.Login
App won’t let you login. I know the username and password is correct but it just keeps log looping back to the login screen. This app is garbage.Not gonna keep
Can’t log in.
I get an error every time I go to log in.xndndjdidj
Developer Response
Hi xndndjdidj, we’re sorry you’re having a frustrating experience. For login assistance, please contact your Care Coordinators at the number provided on the back of your member ID card. If you do not have your member ID card please call (800) 257-2038.Can’t access
MyQhealth was updated to the new app and for whatever reason I can’t get any of the information from the insurance card to get recognized in order to register.pamkinn
Developer Response
Hi pamkinn, we’re sorry you’re having a frustrating experience. For login assistance, please contact your Care Coordinators at the number provided on the back of your member ID card. If you do not have your member ID card please call (800) 257-2038.Nothing works
The search button doesn’t work and midway through talking to a representative on chat the chat bar will stop working. The old app was sooooo much better. DONT TRY AND FIX WHATS NOT BROKENhfbdbhf
Developer Response
Hi hfbdbhf, We’re sorry you’re having a frustrating experience. Our team has fixed the chat function in the latest version (2.1.7 or later). Please update your app and give it another try. If you continue to experience issue, please visit https://hubs.ly/Q01ZYd440 to provide more detail, or call (800) 257-2038 to speak to your Care Coordinators. Thank you!Not functional
Explanation of benefits not viewable in the app, multiple links are broken, password resets don’t send to email in a timely manner.A health user
Developer Response
Hi A health user, we have addressed the Explanation of Benefits issue and it is now downloadable in the latest version (2.1.5 or later). If you continue to experience issue, please visit https://hubs.ly/Q01ZYd440 to provide more detail, or call (800) 257-2038 to speak to your Care Coordinators. Thank you!Very buggy
I was trying to live chat with a care coordinator, but couldn’t respond to them because every time I tried to type the keyboard would go away.Lannahbell
Developer Response
Hi Lannahbell, we have fixed the keyboard issue on the chat function in the latest version (2.1.7 or later). Please update your app and give it another try. If you continue to experience issue, please visit https://hubs.ly/Q01ZYd440 to provide more detail, or call (800) 257-2038 to speak to your Care Coordinators. Thank you!
