Vio.com User Reviews

Vio.com: Hotels & travel deals

FindHotel B.V.

Travel

Reviews Summary

Positive highlights

💰

This app hasGreat deals and prices

🛒

This app hasEasy and fast booking process

🤝

This app hasHelpful customer service

⚡

This app hasQuick refunds and cancellations

🔍

This app hasWide range of hotel options

👍

This app hasSatisfied and happy users

Negative highlights

🤔

This app hasUnclear booking details and policies

🚫

This app hasUnreliable hotel reservations and room types

💳

This app hasUnexpected charges and billing issues

🔍

This app hasLack of transparency in pricing and discounts

🤖

This app hasPoor communication and unresponsive customer support

🚧

This app hasBuggy and glitchy app experience

Top reviews

Most RecentHighest RatedLowest Rated

Do not use the app

Most of the hotels are trash. They are very unclear on the process when booking beware. I booked a room and no where on the app did it say anything about the deposit. I got to the hotel and they had a super high deposit. The hotel was not as listed. And both parties where try to scam more money. The process to get a refund is ridiculous and takes 30 days. Go check out the hotel first and do not trust the information this web site a give you.

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vii don mega

a year ago

Response from developer

Hello, Thank you for providing us with your feedback. We regret to inform you that we are unable to locate your reservation and retrieve the associated information due to the limited details provided. We kindly request that you contact our esteemed Customer Support Team through our Contact Form at the following link: https://support.vio.com/hc/en-us/requests/new. By doing so, we will be able to thoroughly review your case and provide you with further assistance. We sincerely apologize for any inconvenience caused. Kind regards, Customer Care at Vio.com

Vio app

Great app

caluija

a year ago

Response from developer

Hello, thank you for your feedback and for the 5 stars! Hope to see you using our app soon! All the best, Customer Care at Vio.com

Not a real app just search engine

Bunch of pop up adds and nothing serious inside, I may have to run virus scans now

jsechart

a year ago

Response from developer

Hello, thank you for your review! We believe that you might have confused our app with another one because we do not display ads on ours. Please reach out to our Customer Support should you need further clarification or assistance. This is the link to our Contact Form: https://support.vio.com/hc/en-us/requests/new. Kind regards, Customer Care at Vio.com

Best

Best app out there!

shuberss

a year ago

Response from developer

Hello, thank you for your feedback! We are happy you have found us and can't wait to continue providing you with the best hotel deals for your travels! All the best, Customer Care at Vio.com

Travelodge 2830 Las Vegas blvd

My rating is terrible. The room smelled like the water was rotten and the maids charged me $30 because my black pants rubbed on the sheet when I sat down on the bed. I waited for two minutes and then I was told it would not come out of the sheet. I doubt the sheet it was washed in two min. It was the worst stay I will be emailing the general manager christoper Myren and send a letter to him. I have been staying here for a while I stay for 3 days and I was treated very one CD

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maggdiva

a year ago

Response from developer

Hello, thank you for your review! We are very sorry to hear that you had a negative experience during your stay at the property you booked through our app. While we have no influence over the hotel standards, we understand that this can be frustrating and disappointing. Please reach out to our Customer Support so that we can further investigate your complaint with the property. You can reach out to us via our Contact Form, this is the link: https://support.vio.com/hc/en-us/requests/new?ticket_form_id=6796130090397. Kind regards, Customer Care at Vio.com

Great Deals

Love this app! I have found some great deals!

Sundulos

a year ago

Response from developer

Hello, Thank you for your amazing feedback! We're glad you love our app and we're sure you'll find even better deals on your next trip! All the best, Customer Care at Vio.com

Very useful for finding deals

Found cheaper prices that I hadn’t seen in other places

Maria44551

a year ago

Response from developer

Hi Maria, Thank you for the 5 stars! We work hard to meet expectations like yours and we are happy that we hit the mark for you. All the best, Customer Care at Vio.com

Amazing

This application gave me the best deals for hotels in my area. Would recommend to family and friends.

Tolahat

a year ago

Response from developer

Hello Tolahat, Thank you for this amazing feedback! We are glad to see that you found the best hotel deals with our app. Welcome to the Vio.com Family! Cheers, Customer Care at Vio.com

Wonderful app

Great service!

LDM1818

a year ago

Response from developer

Hello, Thank you for the 5 stars! We are happy to hear that you like our app and that we provide a great service. We hope to see you booking with us soon! Cheers, Customer Care at Vio.com

Great prices and support!

Nice new app, seem to always have the best prices and very helpful when needed. Will only think about booking here from now on! Keep up the good work

Larry1490

a year ago

Response from developer

Hello Larry, Thank you for your feedback! We are glad that we are able to accomplish our mission: provide the best deals to our guests! We can't wait to see you around here soon! Kind regards, Customer Care at Vio.com