Identity Guard: ID Protection

Identity Guard: ID Protection

Finance Theft and Fraud Alert

Details about Identity Guard

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages

Developer of Identity Guard

🙌350
Ratings
🗣❌ unsupported
Your locale

Version History of Identity Guard

3.1.2

September 13, 2024

We’ve been hard at work fixing bugs and enhancing stability to make your online experience more safe and secure. Thank you for choosing us.

3.1.0

March 13, 2024

We’ve been hard at work fixing bugs and enhancing stability to make your online experience more safe and secure.

3.0.0

November 8, 2022

Identity Guard In-App Purchases History

$299.99

Ultra Individual

Ultra Individual Annual

Price History of Identity Guard

Description of Identity Guard

Award-Winning Identity Protection For over 25 years, Identity Guard has been an industry pioneer and leader in identity theft and credit protection services. Our mission is to help families and individuals protect their personal, credit, and financial assets from the constantly evolving threats of fraud so you can live your life with peace of mind. Since then, we’ve helped protect over 38 million people with Trustpilot ratings over 4.5-stars as rated by our customers. This powerful and extensive identity theft protection is available on your mobile device. Here’s how Identity Guard protects you: 1. We monitor your personal information, credit, and bank account for signs of fraud. 2. We alert you to fraud in near real-time. 3. If you’re a victim of fraud, our U.S-based fraud agents will help you resolve the issue. 4. All plans offer $1M identity theft insurance to cover legal fees, stolen funds, and more.* 5. Our plans offer a variety of tools to help detect fraud which may include credit monitoring, dark web monitoring, near real-time alerts, credit lock, and so much more. More privacy and protection than ever before. - Data Removal. Spam and robocalls be gone! We’ll send automatic requests on your behalf to request removal of your info from some of the largest data brokers that may be selling your personal info. - Secure VPN for Safe Browsing. Download our browser app, and with a click we’ll block phishing and scam sites that may steal your personal and financial info. Our VPN secures your privacy and identity. - Anti-tracker and Ad Blocker. With one-click, browse privately and with less distraction. Our browser extension helps to block ads and online trackers. An Identity Guard subscription is required. - Payment will be charged to your iTunes account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the subscription period. - Length of subscription: one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. - Price of subscription: annual plan of $299.99 - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. - No cancellation of the current subscription is allowed during the active subscription period. Privacy Policy: https://www.aura.com/legal/privacy-policy Terms of Service: https://www.identityguard.com/legal/terms-of-use *Identity Theft Insurance underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. **“Best for Fast Identity Theft Protection” winner on Forbes Advisor as of Sept. 19, 2022.
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Identity Guard: FAQ

Is Identity Guard iPad-friendly?

Yes, Identity Guard is compatible with the iPad.

Who made the Identity Guard app?

Intersections Inc. is the developer of the Identity Guard app.

What is the minimum iOS version supported by Identity Guard?

Your iOS device must be running iOS 12.1 or above.

What user rating does the Identity Guard app have?

The overall rating of Identity Guard is 3.9 out of 5, which is okay but could be better.

What’s the genre of the Identity Guard app?

The App Genre Of Identity Guard Is Finance.

What’s the current version of the Identity Guard app?

The current version of Identity Guard is 3.1.2.

When was the last Identity Guard update?

Identity Guard’s latest update was rolled out on September 20, 2024.

When was Identity Guard first released?

The app was launched on February 6, 2023.

What is the content advisory rating for the Identity Guard app?

Family-friendly content, no mature themes or violence.

What languages does the Identity Guard app support?

The Identity Guard app is now available in English.

Can I find Identity Guard within Apple Arcade's selection of games?

Sorry, Identity Guard is not available on Apple Arcade.

Are in-app purchases available within Identity Guard?

Absolutely! In-app purchases are accessible within Identity Guard.

Is Identity Guard optimized for use with Apple Vision Pro?

Unfortunately, Identity Guard is not optimized for use with Apple Vision Pro.

Can I expect ads while using Identity Guard?

Yes, you can expect ads while using Identity Guard.

Screenshots of Identity Guard

Identity Guard: ID Protection screenshot #1 for iPhone
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Identity Guard: ID Protection screenshot #7 for iPhone
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Alternatives to Identity Guard

Reviews of Identity Guard

  • Total Chaos and No Customer Support

    While this long-time subscriber—almost 20 years—understands that the recent social security numbers hack has caused incredible pressure among Aura/Identity Guard customer care departments, the lack of responsiveness or available avenues for customers to obtain updated infomation is shocking. The app on both my iPhone and iPad are locked out for no particular reason. Access to the website homepage sends the person to the available plans for new subscribers. Login is nonexistent. Phone calls leave the caller on hold for hours (yes hours) and the call back option leads to no returned call. A subreddit post confirms the problems with Identity Guard are widespread and getting worse. You owe customers a refund and answers.

    Developer Response

    Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at 1-833-552-2123 or email us at app-support@aura.com.
  • HORRIBLE - DON'T CHOOSE THIS SERVICE!

    This has been the worst experience! Not only did LifeLock (who I no longer even have a membership with) alert me about my information being on the dark web before Identity Guard, I had to call Identity Guard and the representative couldn't even tell on her end that my information has been breached. Did I mention that I have the highest service plan for my family that they offer? It's been so bad that it's almost unbelievable. Days after my notification from LifeLock I finally got an email from Identity Guard. The email basically told me what I needed to do on my own. I have literally called them a dozen times in the past week and multiple times I left my information for a callback, per their auto instructions. Also tried holding and was disconnected after holding for over an hour. It is not horrible service - it's NO SERVICE!!!!!

    Developer Response

    Hello, We understand this can be frustrating. We are working towards making this better. We had a breach reported to over 9.2 Billion people, this caused an overload of call volumes. We have updated our systems to ensure this doesn't happen again.
  • Can’t change

    I can not change my credit card info or update my credit card info on this application I guess you just like taking my money and give pore services in return I got this app to make things easier and simpler and not wasting time on using the browser, sharing my personal data on the internet with known and unknown third-parties sites and tech savvy hackers too.

    Developer Response

    Sorry for the trouble you are experiencing with our app. For further assistance, please call us at +18335522123