Gulf Pay User Reviews

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Worthless App

Downloaded because the Gulf gas station I use recently stopped allowing me to enter my phone number at the pump to get the discount. I guess they just decided to make things more convenient for me by making things more inconvenient for me. Anyway, I had hoped for at least a simple and straightforward interface that quickly let me interact with the pump as I normally do. Unfortunately, that is not the case. For a major gas company, this is an embarrassing app with no polish that provides no actual function other than forwarding me to an equally unpolished web interface. It requires me to enter my phone number, then sends me a text message that I have to open up which then brings me to a website in safari where I have to allow location services to detect the Gulf Station that I am at and then select the pump number that I am going to use. All this before Iโ€™ve even paid and my head is buried in my phone the entire time; not very safe in a gas station. This does not save me time at the pump and is an embarrassing implementation that should be completely overhauled. Gulf clearly doesnโ€™t care about this app, so I donโ€™t care about their gas. Iโ€™ll use the BP thatโ€™s right down the road instead; much easier to save myself 5 cents.
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Love to save

Iโ€™m loving this app every time I use it

App has not been working for many months

At the beginning the app worked ok. The last few month the app has not been working and display error message. There seems to be no contact information to fix the problem.

Loyalty code/number

The screen keeps asking me for the above information when I try to pump the gas, can you provide me with the code/number for my next fill up?

Inconsistent

It forgets my login info half the time and I have to re-verify, and lately the payment methods wonโ€™t ever go through in the app

Standing by the pump and not close enough

Literally standing by the pump and am told Iโ€™m not close enough. No ability to override or select my station. No savings for me.

The app never works

I was supped to get .20 cents off on my first 3 fill ups didnโ€™t even get the .5 everyday discount. You canโ€™t pay at the pump never works in the app. Also if you bring phone in no one knows how to scan the barcode to pay .. you guys have a lot of things to fix no way to contact support email says invalid that is provided in app. People download this to save money not have issues with every part of the app cause Iโ€™ve tired all the features of this app and none of them work not one .
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Now it works

The app now seems to work, the past several times it did not and I did NOT receive my 5 cents off per gallon

Does not work most of the times

The App Does not work most of the times. Please fix to work all of the times. iPhone 13Pro Max and ios 16 and 17 , all updates.

La mejor

Es el mejor lugar

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