Forced to install
I was coerced to install the app to activate a physical SIM card after paying public mobile. This is not right.
Cannot login.
I am stuck in a login loop:
I downloaded the app and click “Login.”
The app opens a captive window, and I successfully login. It sends me a one-time code, which I input.
Then the captive window closes and nothing happens. I’ve reinstalled a dozen times.
So I am currently paying for a number but not receiving the service.
I downloaded the app and click “Login.”
The app opens a captive window, and I successfully login. It sends me a one-time code, which I input.
Then the captive window closes and nothing happens. I’ve reinstalled a dozen times.
So I am currently paying for a number but not receiving the service.
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Response from developer
Your feedback is important to us. Could you provide more information at dl-android-app-support@publicmobile.ca to help us investigate your concern? We appreciate your cooperation.
Find another provider
The app opens in the browser and then onto a blank page. There are no contact details for customer support. The chat box doesn’t connect you to either a bot or a person for help to set up an account. To initiate set up PM charges first, then leaves left me hanging without a number or activation. The website also does not have any option to cancel the payment, and after reading other reviews, as advised I called my credit card company to cancel the card to avoid recurring charges; and lodged a dispute to have the initial charge reversed for service not provided.
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