Neakasa User Reviews

Neakasa
Neakasa
Shenzhen Neabot Tech Co., Ltd.

Top reviews

Neakasa Little Box

Not sure what all the poor reviews are about but my app for the little box works just fine.

Not working

Device gone right after I add it. Can’t use the App at all

App doesn’t work

Machine works ok. Some issues with it, but minor ones. But the app is garbage. I have to keep reprogramming my machine to the app every time I close out the app or don’t use it for a couple or so hours. Real pain in the you know what.

Suggestion

I think the app works well, but I’d like to have the option to change the setting to the weight from kg to lb and better notifications for when my cat uses the box

Won’t allow me to connect to second M1 litter box

The app worked perfectly for me for the first M1 I bought but I am having countless problems with the second litter robot. Adding it to the app will cause it to automatically “unbound” from the app. I tried everything, using new accounts, accounts based in China, nothing helped.

Recent update has bugs and cannot access pets

This new update has made my account unable to access my pets accounts and when I try to re-add their account I was advised that I could not duplicate my pet’s accounts. In the past, I would add their names to where the litter box was unable to determine which pet used the litter box. I would select “cat” and then select the correct pet for that timeframe. Now, I am unable to access their accounts. Please fix it! Thanks.
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Signing in via Apple ID prompts you to accept an email code

Pretty sure this violates Apple polices. Furthermore, the code doesn’t actually get sent so I can’t make an account

Practical and Easy to Use

The app does its job, no issues with connectivity, alerts are on time, and can manage my litter box from work or home

Litter robot works well, app not so much

I love the neakasa litter robot and like that it’s an open top compared to a different litter robot I use. However, the other litter robot and app I have with actually notifies me with useful information like when my kitties actually come to use the litter. The neakasa app notifies me of nothing. I have to periodically go into the app to see if the litter robot has been used or not. And also not sure if the weight system is really off or if there’s a way to calibrate, but the weight it tells me my cats are is very different from my other brand litter robot. If the neakasa app notification issues can be fixed, I would love this more
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So far it’s been ok

There is room for improvement but it works. Using it with the litter box. Seems to connect fine and operations work. But if I put in a cat in lb, it displays it in kg. If a cat it can’t recognize by weight enters the box it shows the cat with a weight. If I click on it, I have to enter all the details including the weight. And I can’t tell it that it is a specific cat already created, or name it the same, so I have to delete the original one to create the new one. It’s only been the first hour of using it and the device so I guess time will tell.
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