Extremely unreliable
Stop deleting the map!!!!!!!!!RateTheGreat
Offline
Every time I have to reset to get device online. They don’t have proper solution why it’s keep going offlineOffline after use
Not able to log in
According to multiple emails & messages in Neatbot app, my account information from Neatbot to Neakasa App would automatically transfer-nope-gave up after numerous attemps. Deleted app and sticking to Neatbot app.GemTwinz
Garbage app
Doesn’t work and constantly offline!JD0703
Extremely unreliable
Google Home integration has been offline for one week. Almost impossible to add exclusion zones or pan the map.Thank you!
The other app kept on crashing, logging me out but yours is easier to navigate.IceIceNatty
Horrible app
This app is worse than the last one. No volume control, and limited cleaning options. Now my vacuums scream every time something happens.Gitmo234
Doesn't work
Doesn't connect to WiFi, or fails to complete setup. No option to say "I'm connected", just sits on the waiting screen. I have the latest version._ŒÂ◊
Developer Response
It is recommended that you upgrade to the latest version of Neakasa APP. Or you can directly contact customer service Support@neakasa.com, someone will solve the problem for youRoom cleaning does not work!!
Don’t waste your time. This app is crap. You can only clean the whole house or set up a cleaning area every time you use. Room cleaning doesn’t allow you to select the rooms you want.Fun2nite
Not an overall upgrade
The Neabot app allowed you to name the rooms and showed the names of the rooms when you selected “Room Cleaning”. When you clicked on a room a check would appear after the name to let you know it was selected and the check disappeared if you clicked on it again. It also did the rooms in the order that it was selected so room cleaning was easy to start in a certain order. However, in Neakasa, naming the rooms it difficult at best and the names do NOT show up in when “Room Cleaning” is selected and NO check box appears when you click on a room so you have NO idea what rooms are selected. How can you “upgrade” an app and eliminate the necessary functions of the app?
I would like to clarify a little about the new app. I like the way it is arranged and the new way that “Spot Clleaning” works but the new features should not remove the stuff that works so until you fix the above issue, I am going back to the old app because I use the “Room Clening” feature often.tricked parent
