Amway’s products are superb. But their app experiences are rough. Not many useful features, buggy workflows, misaligned and confusing app states and bloated design. This app is way too bloated and overloaded with unnecessary information and UI that just bugs my eyes out. Simplicity? Nope. At least the app experiences do not interfere with the actual hardware! That works just fine independently of the app.
Developer Response
Thank you for your feedback. We continue to develop and revise the app for an optimal user experience. As a loyal Amway product user, we want to hear your feedback. If you would like to share more details with us, please consider submitting our In-App Feedback Form which can be found in Settings>About>Feedback & Ratings.The original app was easy to use, simple, basic, straightforward… not it’s busy, complicated, has small text, no way to adjust fan speed in night mode, etc
Why Amway?
Developer Response
Thank you for your feedback. We continually work to improve the app based on user feedback. Your feedback caught our eye and we recently corrected the Night Mode feature to allow fan speed changes. Thank you for pointing out this bug.Amway has quality, premium products, I don’t know why they don’t insist on using quality, premium developers! So many bugs make the application largely unusable. For a 2.0 product, I expect more.
Update: latest release is better
Developer Response
Thank you for your feedback and update. We are continuously working to improve the app for better user experience. We recently released v4.0.1 which further eliminated a few more pain points for our users. This update should occur automatically for you. If you would like to provide any additional feedback, please consider submitting our In-App Feedback Form which can be found in Settings>About>Feedback & Ratings. WE ARE LISTENING!I really don’t like how on this new app, you can’t manually adjust the air filter’s fan speed while it’s on night mode! Just because it’s nighttime doesn’t mean I want it going at its lowest setting the whole time. I want the lights out with it going at full blast as well so I can correct my old mouth breathing problem while sleeping. PLEASE FIX THIS AMWAY!!! 🥺
Also, the air quality map doesn’t let you click into it like the old one did to let you look around at what the air quality is in different parts of the world! That was so much fun for me to do in the old app! It made me want to use the app more! Please bring that back!!!
Developer Response
Cosette, Thank you for your feedback and review. We recently provided an update to the Night more fan speed issue. Please update your app to the latest version (4.0.0) by going to Settings>App Information>Update Button.
We are exploring the option to revert back to the location searching in the Air Quality Map, however, this service is provided by a 3rd party vendor that was just purchased by Google. Stay tuned!Everything is great, just the issue with not connecting to the WiFi
Developer Response
Thank you for your comment and rating! Have you been experiencing any wi-fi connectivity issues or was this only when you attempted to connect the first time?
DMM2014
Speed1991◡̈
InThePattern
Cosette W
Ghost boy 17