Scam
Response from developer
Hi there, by now we believe that you most likely heard back from our time, in case that didn't happen your message most likely didn't reach us, in which case, please contact us directly at support@kashkick.com and include "AppStore Review" so that we can help you with that as soon as possible. Thank you!
Scam
“ Unfortunately, we cannot assist in inquiries when the Advertiser fails to report the transaction to our platform successfully.
The most common factors that cause issues with tracking are:
Usage of VPNs or Proxies
Playing games that were already previously installed.
Not accepting tracking and cookies.
Usage of Ad Blockers or blocking extensions.
The "Do not track" option should be set to OFF
Changing the Operating System or Phone during the same offer”
None of these issues apply to me.
I do not use VPNs or Proxies.
I’ve never installed these games before.
I don’t use Ad Blockers or Blocking Extensions.
Of course, I allowed tracking (duh)!
And I did not change operating systems or phones.
It’s in poor taste to basically blame the user, especially when, again, none of the “reasons” for not tracking my games applies to me in the first place. I also love how they feel they’re not responsible for their own app failing to track, when that’s the whole point of their app in the first place, no? And they do nothing to help you but blame the user and their advertisers for the problem with their own app in the first place. Looks like a scam, sounds like a scam and smells like one too.
Response from developer
Hi there, thank you for following or instructions that were provided in our support channel, your case looks like an exception and as such we would like to investigate it further and hopefully find a solution which will enable you to fully utilize our offers and games. Please contact us again directly at support@kashkick.com and include "AppStore Review" so that we can double check and give our best to help you solve this. Thank you!
Do not download this app
they’re tracking systems don’t work if you follow their directions to the letter and allow the games to be tracked so you can play and you get to certain levels on a game for instance I am on level 100 on dice streams. I was supposed to get paid $180 for that, but because the tracking systems not working, even though the tracking is on my phone, I’m not gonna see a dime of that money. It’s not my fault. It’s so I’m $180 because they’re tracking system doesn’t function properly. It’s a scam, plain and simple. They are just trying to get you to download all these games and pay money for, stupid stuff grant that only paid $10 to play a little bit more maybe but the fact of the matter is I’m still not getting paid for my time playing these games which is what the whole purpose of this was don’t waste your time. I enjoy playing Dice Dreams it’s an amazing game but don’t waste your time expecting to get paid to play because you won’t. They’ll come up with some excuses to why you can’t.
Response from developer
Hi there, thank you for your detailed feedback and we apologize for any inconvenience! Our tracking is working automatically, as you progress through our offers and games you earn the rewards for each dedicated milestone. Before fully investing your time in any offer, always make sure that it appears in your "In Progress" section. To help you with this further and improve your experience, please contact us directly at support@kashkick.com and include "AppStore Review" so that we can prioritize your case. Thank you!
App is not counting my progress
Response from developer
Hi there, Sorry to hear you had a bad experience with us, please make sure to reach us at support@kashkick.com and include "AppStore Review" and we'll be happy to help you out with this issue and improve your overall experience with us. Thank you!
DONT WASTE YOUR TIME
I had seen a lot of positive comments about the legitimacy of the app and decided to give it a try. I set up the games exactly how they asked. I allowed it to track and I had not previously had them downloaded. I put in a lot of time to the games because you need to reach certain levels in a certain time frame. Turned out, KashKick was never giving me credit for the games. I reached out in hopes I could send them proof and they could help me out, however, they said there was nothing they could do. So I wasted my time because I did not get credited for anything I did. There are better apps that actually credit you for what you do. Don’t waste your time with this one.
Response from developer
Hi there, Sorry to hear you had a bad experience with us, please make sure to reach us at support@kashkick.com and include "AppStore Review" and we'll be happy to help you out and improve your overall experience with us. Thank you!
Misleading scam
Response from developer
Hi there, we are sorry for the inconvenience, but you are correct, that's how our tracking timeframe works, it's based on hours and not on days, otherwise it wouldn't be fair toward all users who started later or earlier on the given day. Meaning in case you start an offer at 11am and you have 10 days, your timeframe expires on the tenth day at 11am. To help you with this further, please don't hesitate to contact us directly at support@kashkick.com and include "AppStore Review" Thank you!
Never gonna get it…..
Response from developer
Hi there, we are sorry for the inconvenience, we would love to help you out with this and improve your experience. Please feel free to contact us directly at support@kashkick.com and include "AppStore Review" so that we can prioritize your case. Thank you for your understanding.
Bogus rewards-Does not pay out
First, you have to spend a ton of time playing games to get to the levels required to get a reward. Which also means to be prepared to shell out for in-app purchases to buy some of these goals.
Second, I downloaded the games from their website and their app. Waited the required 24-48 hours for it to show up in My Progress tab. Guess what ? Nothing there! Got a hold of support after spending lots of time playing - and was told it was a VPN blocking the developer from tracking my game. I played these games at home- no VPN… just an excuse to get my money and not pay out.
Third, customer support offers no assistance. Now that I have downloaded these games? I am not eligible to get any rewards for them as I am no longer considered a new player. So I will delete those games, delete the app, and warn everyone to be very careful if you decide to go for this.
Response from developer
Hi there, thank you for your detailed feedback. While mentioned in-app purchases are highly encouraged to ensure faster progress, they are not mandatory for earning rewards. Please make sure to send us an additional email and include "AppStore Review" and we will make sure to escalate, and re-evaluate your case, and make this right. Thank you for your understanding.
Cash out and Verification Issues (Resolved)
Thanks for resolving my issues! And I got my payout! I’m so happy! They are the best! And very much so LEGIT!
Response from developer
Hi there, thank you for your feedback! We would be happy to double check your case and your verification issue, could you please send us an additional reply in the existing ticket and include "AppStore Review" so that we can prioritize your case? Thank you in advance!
I will keep playing
Response from developer
Hi there, thank you for your detailed feedback! We are glad to hear you had mostly positive experience with us! While we can't approach every issue on the individual level, we aim to solve any existing ones as soon as possible! We would love to now get back to this, check and see if we have any updates or news, if that sounds good to you, please reply in the existing email thread, and include "AppStore Review". Thank you!