Leave a Review Qure Skincare
Useless App
Cannot connect the app, really useless feature cannot customisecococoo12
Qure App
The app is disappointing as it keeps crashing once you use it.millie_❤️
I guess the app folks don’t read the reviews
I’ve given up on the app and do my treatment manually. As others have said it’s frustrating to connect to your device. Mine is iPhone 14 Pro. Then sometimes the treatment doesn’t go to completion when I use the app. It stops at 1:43 every time! Some days it’s fine and others it stops the treatment too soon.
The mask is a great, high quality product. Why can’t we have a simple app to track daily use??Get it together Cure!Show lessDorothyFromKS
Your tutorial doesn’t match the app
If you watch any of your videos, the app has options to select different areas. The actual app that I have does not. I have to keep reconnecting the device to Bluetooth to use it. You also can’t hit the back button on the bottom because it cuts off so to use it again you have to reconnect. You need an update on iPhones now. Your app is terrible.Show lessgolfgirly71
Doesn’t work
Can’t even open the app it crashes every time you enter. It doesn’t effect the use of the mask completely but without the app you cannot access all the light options. Why make a mask that’s app dependent if the app doesn’t work?Tpdpsp
App not working
Setting up the planner breaks the app. It closes automatically.Shalinit3
Dissapointing
I’m surprised that such an amazing and widely used product would pair itself with an app that is so frustrating. It’s hit or miss as to whether it actually records my session in the calendar, and the number of steps to get it connected to Bluetooth and started up is absurd. Unless you need to customize the face zones with a mix of acne and anti-aging, it’s not worth the download.Show lessEvellan1
The app doesn’t work at all
If you read this before buying this mask, DON’T BUY IT. The app simply does not work and support will make you jump through useless hoops. I have to use the mask in manual mode and can’t change light settings. I regret this very expensive purchase.Yoga girl in sf
Works perfectly
Hard to understand the complaints. The mask connects and works perfectly. My only complaint with the company is they don’t send out your order until you ask when it’s going to be shipped. Then they get motivated and it still takes another week or so to get your order - hence four stars instead of five.Show lessRoxie!
Crashes immediately upon launching
I’ve had my mask for 1 day and was able to use the app yesterday, it seemed like it would be pretty useful with the calendar usage tracking and challenge opt-ins and treatment reminders. Today is the second time I’m using it and the app closes within a second of being launched. I deleted it and re-downloaded the app and resigned in thinking this would reset the app but the same issue occurs. The mask still works without it however a key feature that led to my purchase of this mask was the custom light mapping treatments, which can only be used with the app. Pretty disappointing.Show lessKAV!0715
