Worse and worse
Update: March 2024 - worse than ever. Now says it can’t find my business. I’m not even searchable. We have been in business since 1972 and only close 1 day a year. Tons of customers. And yet, yellow pages says we don’t exist. What a pile of absolute rubbish this app is.
Update March 2021 - still no response from YP. It continues to list the wrong info and the wrong hours of operation. I wish this company would disappear, rather than continue to post bad business info. YP? More like F.U. Update Sept 2020 - still no response from YP. IT CONTINUES TO SAY MY BUSINESS IS CLOSED ON WEEKENDS. Hot garbage if an app. “Changes will be reviewed in a few days”. lol. This company is a total joke. —- 2 years. That’s how long I’ve been trying to update the hours to my business. No “contact us” feature provided by YP. It consistently says my business is closed when I’m open. It’s costs me customers. I can edit the hours and submit “for review” but nobody ever makes changes and it’s the same old story. FOR TWO YEARS! What else can I do YP?Developer Response
Hi Tripple_O_G Thank you for providing your feedback. You can contact us by emailing iosfeedback@thryv.com. We have resolved the YP email verification process in July'19. To fix your business' information, please feel free to contact our customer support at 1-844-339-6334 or by emailing us.Doesn’t work
The Yellow Pages app hasn’t worked on my Apple devices for awhile now. When you get to the listing you are looking for and press whichever information you want to look at( ie, phone number or website, you either can’t open it or you get an error message. I had to get a real yellow pages book to use because this app is TRASH!Your app not allowing login on iPad
I wasn’t able to find customer service or contact information in your app or on your website. I guess the Apple review is where you want people to ask for assistance. I’m able to login on my iPhone and your website but the login process is not working on my iPad. I deleted and reinstalled the app but it still not working. I reduced my four star rating to just one star but will return it as soon as you can help me figure out how can I fix this problem. I also suggest you make it easier to contact your company for customer service. It’s ironic because your product is a business directory. Maybe you should list yourself. Thank you.